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Sony Ericsson W850i Cellular Phone
Problem for Sony Ericsson W850i Cellular Phone

Unable to send/rec pictures SE W850i




By moodyblue7 on Feb 22, 2009

" "
I cannot send or receive picture messages on my Sony Ericsson W850i phone.
I contacted o2 they sent me the settings but it still does not work. When I send a picture I receive the following error message "sending failed service not available". When someone sends me a picture the phone gives me a message saying that the picture can be viewed on the o2 web site by entering a pin number.
One of the Internet forums suggested I text PICON to 21400, this I have done and in turn received another message to text ACTIVE to 2020 after doing this I received a message saying installation completed for MMS and WAP and then a further message saying the installation has been successful but it still does not work.

Has anyone any ideas?
Comments:

Feb 22, 2009

- I have also done a master reset.
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Solution #1

posted on Feb 23, 2009
Not Rated)

otacon
otacon

Rank: Guru  Sony Ericsson Expert
Rating: 89%, 1928 votes
Hi,

I think the problem here is with your connection. I understand that you have the right settings from your operator...however you should check with them to see if your line is data enabled for MMS (this is how your pictures are sent....in an MMS message).
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