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Hello, it may be possible the the fax is in diagnostic mode or the ringer volume is turned up. 1) go to the administration tab on the control panel 2) go down to the initial setup 3) go to fax setup menu 4) go to fax receive settings 5) Check the ringer volume should be set to low (default) or to off for no sound. In the troubleshooting menu - set the fax speker mode to NORMAL (default). I hope this will assist with your problem.
while your on call, press many times the UP arrow, then u`ll hear the volume will sounds good. :) or if u have a newer version, other cellphones has a volume plus en minus on the side. hope this can help. :)
unfortunatly this is the problem with sony Ericon models have you contacted sony on this matter they might be able to help if not change phones that give you better speaker volume for talk.
sorry for not being able to help on this matter.
good luck with problem
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