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Kenmore he4t error, can't clear display or unlock door

Our kenmore he4t displayed an error. It won't cancel out so we can't unlock the door to get clothes out

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  • Nikki Nicholson May 11, 2010

    What is the error?

  • caravan66 May 11, 2010

    Try 'end of cycle' button till the error goes off.

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  • 15,935 Answers

It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

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2 Answers

Hi there i have the kenmore elite 45986 my washer is showing f21 i cannot seem to unlock the door i have checked the top drain it looks fine i called to have sears come out to check it out and they want...


Hello, welcome to FixYa.

Based on your post I understand you have a F21 problem with a Kenmore washer, the F21 error means an excessive drain time was detected as you may or may not already know...also the reason the door won't unlock.


If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time...including unlocking the door. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting FixYa for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.

Regards,

Macmarkus :)

May 25, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer says f26 and won`t spin the clothes out. is there anything i can do?


This error code indicates that the door needs to be opened and closed.
The F26 code may appear the first time you try to use the washer. Open and close the door to clear the display.
The F26 code may also appear if the washer has run three cycles without the door being opened. Open and close the door to clear the display.
If opening and closing the door does not remove the error display, press Pause/Cancel twice.

The above procedure is the specified way by whirlpool technicians to clear the error code.

Feb 02, 2011 | Washing Machines

1 Answer

F2 error code on my kenmore he4t washer


Hi


Thanks for using FixYa. F/2 error means Long Drain. If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed. Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Please do rate the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Aug 23, 2010 | Kenmore HE4t 3.8 Cu. Ft. King Size...

1 Answer

My washer has f2 what does this mean?


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects(located, and mounted on the actual pump)
• If the above does not correct the problem replace the pump

Dec 10, 2009 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

Washer wont engage


The door may not have been fully closed. stop/clear cancel the cycle. ensure door is fully closed and attempt to resart cycle.

F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure

Feb 08, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

Kenmore 22082


OL on my washing machine

May 17, 2008 | Kenmore 22062 Top Load Washer

1 Answer

Kenmore HE4t Washer stuck in "controls locked" mode


you need a new cpu you can unlock door by removing bottom panel reaching up to the door lock and pulling a little ring on the bottom will manualy unlock the door

Nov 08, 2007 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

Kenmore Elite HE4t Washer


Error code F02 f the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the ?Sud? error will be displayed, then 4 minutes later the F02 error code will be displayed. Potential Causes ? Check the drain hose and make sure it is not plugged or kinked ? Check the electrical connections at the pump and make sure the pump is running. ? Check the drain pump filter for foreign objects ? If the above does not correct the problem replace the pump

Sep 11, 2007 | Kenmore Elite 45986 Front Load Washer

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