Question about Sony Computers & Internet

1 Answer

Wireless mouse won't work

I came back one day and my wireless mouse just didn't work, and this little message comes up and says ''a usb device not recognized, one of the usb devices attached to this computer has malfunctioned and windows does not recognize it.'' so i un plugged all 3 of my usb thigns adn the message still pops up. so i plug all 3 back in and again it keeps comeing up. my other devices plugged in still work, it is only my mouse that doesn't. so i go buy another logitech mouse adn the same thign happens, the same bubble pops up and the pointer won't move, even after i instal the programs. i returned the mouse and got one that isn't logitech hopeing that it would stop and the same thing happens and the stupid bubble won't stop popping up. sometimes i click on the bubble and it doesn't display anything, sometimes i click the bubble and it says i have 6 usb pors when i only have 3. i want to knwo whats up with my labtop because this little pad thingy just won't cut it, i need an external mouse...yet nothing is working

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

Perhaps try the device manager.(click) My Computer>Manage>Device Manager.

Posted on Feb 23, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where does the mouse plug in at


If it has a lead on it... it will be a USB Just make sure they are the same brand where possible,mouse and keyboard & both have a USB connection on the end.
If they are wireless they will come with a small dongle which plugs into a usb port. The Keyb/mouse will work automatically. The dongle is just a small plastic box with a USB connection. They will install their own software or give you a link to get it yourself. A new item should have a software .INF CD that you pop in and does it all for you. Any probs just get back to me. Kind Regards Ray.

Dec 27, 2015 | ASUS Computers & Internet

1 Answer

Toshiba Dynadock 3.0 mouse and screen lag


You are right, it should not...Check your device manager and see if there is any problem listed there (the little yellow exclamation mark) against the Dynadock. Also check on Windows site if your device is listed as compatible with Win 8 ... Just some ideas, hard to tell just by description.

Feb 19, 2013 | Toshiba Dynadock USB Docking Station

1 Answer

Cursor freezing


For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.


Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.


Clean the outside of the mouse with rubbing alcohol and a cotton ball.


For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems


Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.


Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.


Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.


Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.


Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.


Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.


Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.


Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.


Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.


Installing more RAM will help your PC run more efficiently.

Solve Software Problems


Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.


Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."


Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.


Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.


Remove viruses.


PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.


Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."


Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.


Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze


hope this helps


Oct 09, 2012 | Sony Vaio VGN NS20E Laptop Car- Air DC...

1 Answer

Hi, I have a Dell Latitude E6400 laptop running on windows XP service pack 2. Recently, my mouse is acting weird jumping to the upper right or lower left corners of the screen and freezing there. I am able...


This problem is common in all laptops that have a pointing stick (eraser tip like) in the keyboard between G H and B buttons. It's a registry problem that cannot be fixed easily. The most economic and time effective way t solve it is to format your hard disk and reinstall your operating system.
Make sure to update your operating system before downloading any other programs or application and even before uploading your backed up files.
If this does not work for you, the problem will definitaly be a hardware issue caused by the pointing stick. Then the keyboard or the motherboard of your laptop should be replaced (I hpe your laptop is still on waranty....)
Regards

May 10, 2011 | Dell Latitude E6400 Latitude E6500...

1 Answer

Need a 2.0 usb wireless mouse that will be compatible with a acer 123 series 5532 laptop


Your mouse won't be sending enough information to the laptop for it to be required to be a 2.0 usb mouse. Any USB mouse will work with any laptop. Plug it in, give it a few seconds, start using. The drivers the mouse needs are stored inside the mouse, it automatically installs them.

You can get a USB mouse from walmart. Here's a decent one. I wouldn't get a retractable cord mouse, but that's just personal preference.
http://www.walmart.com/catalog/product.do?product_id=11016986

Jan 25, 2010 | Acer Computers & Internet

1 Answer

My 3D iMicro wireless mouse was working fine before but now it doesn't work. I'm not using batteries, I have it plugged in with the USB cord. There is power to the mouse because the lights flash. I went...


put the batteries in, insert the receiver into the USB port, push the button on the top of the receiver. It worked for me when I had problems.

Nov 09, 2009 | Computers & Internet

1 Answer

USB problems


Try this, Right Click on MY Computer and choose Properties on Context menu, When the properties windows open choose the HARDWARE tab, then click on Device Manager, You should see the yellow question mark on USB connection. Right click on it, and choose UNINSTALL, answer yes to confirm.
Now Click on My Computer in device manager scheme, then go to right top of device manager, As it mention as SCAN FOR HARDWARE CHANGES click on it. Your windows should detect the new hardware. Then if possible, install it as recommended by windows. If it doesn't work, insert your windows CD and direct the driver to your windows CD.
Good Luck!
Bionic23

Jul 13, 2009 | Toshiba Advanced Port Replicator III...

2 Answers

Mouse wont work


Try a different USB port

Hope i could help
CBZ

Comment if you need more assistance

Apr 28, 2009 | UltraLast FOR TOSHIBA SATELLITE A50/55...

1 Answer

How to insert batteries in a USB/PS2 Wireless Optical Mouse


Hi,
You didn't give the Name brand of the mouse but this may be useful. Here's a link that has good pictures. Good luck. If this helps plz rate this as 'fixa'. If you need more help leave a comment & I'll be happy to help. Thank you kindly.

http://www.dvhardware.net/review114_2_logitech_v220.html

Feb 27, 2009 | Computers & Internet

3 Answers

Dv9700 HP Notebook PC: DigitalPersona Personal 3.0.0 "The fingerprint reader is not detected"


I found this on another site and it worked for me!

"Ihad the same thing happen, and determined that you have to go back toan earlier version of the Authentec driver to make it work. I tried 4versions and the only one that works with DigitalPersona is 7.9.0.4,dated 2007-08-28. You can find it on the HP Website. It appears to beavailable in a number of Softpaqs, such as sp37815.exe, sp37812.exe andsp37920.exe. Maybe these different versions are meant for differentmodels, but they appear to be the same driver. There is a brand newdriver available from Windows Update, but it doesn't work. I hope thisworks for you.

To fix this issue go to device manager, then under personal identification devices, right click on the authentec fingerprint reader.

click on the driver tab, and click the roll back driver button...should fix the problem for you...I also tried EVERYTHING you guys mention but to no avail....this works!!!

Cody"


Sep 28, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

258 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

laikexpert
laikexpert

Level 3 Expert

281 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...