Question about NetGear RangeMax WPN824 Wireless Router (WPN824NAR)

1 Answer

My Netgear WPN824 wireless router stopped working. With the exception of the internet LED (which doesn't come on at all), all of the lights are blue and doing sort of a slow, pulsating blink. No m

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  • NetGear Master
  • 32,281 Answers

The RESET button is for resetting the wireless section of the router and does not effect the Internet connection.
It looks like the wireless access is faulty especially when you cannot reset and configure the wireless settings.
Try powering off the Netgear for 10 mins the connect the power again.
If you still cannot RESET the Netgear then it is faulty and you need a new wireless router.

Posted on Mar 07, 2013

  • Annie S. Mar 07, 2013

    Thank you for your response, Chris. Unfortunately, disconnecting the power for 10 minutes didn't resolve the problem. I'm not sure if by 'faulty' you mean a factory defect, but I've been using this router without any major problems for almost a year. Do you think a manufacturing defect could have just now manifested itsef? Something like a loose connection due to bad soldering job? Thanks again, I really appreciate your input.

  • Chris Hingee
    Chris Hingee Mar 07, 2013

    Usually a factory defect shows up in a couple of months. Your Netgear wireless could have been damaged by a power surge if it is not protected by a surge protection power board. All your computer equipment should be protected by a surge protection power board.

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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redhaze89
  • 854 Answers

SOURCE: Netgear does not have wireless signal

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Posted on Apr 10, 2009

marked
  • 6487 Answers

SOURCE: I have a NetGear WGR614 Wireless G Router and the

This is a problem with the firmware of your router, so what you can do here is to update the firmware of it you can get the updated firmware from Netgear web site....

Posted on Jul 12, 2009

  • 16 Answers

SOURCE: My power light on my Netgear WGR614 wireless

Maybe you had a power surge.

The reset button does nothing with the router powered off, basically you hold the reset button in for 30 seconds with the router powered on. Following this you will need to set up the router again as all settings will be reset to factory defaults, from the sounds of it though the router may be dead.

Another reset method is as follows;

1. With the router powered off hold in the reset button,
2. Keep the reset button in, power on the router, wait 30 seconds,
3. Keep the reset button in, power off the router, wait 30 second,
4. Release the reset button.

Did you have wireless disabled?

If you have access to a multimeter check the PSU is working correctly.

Posted on Feb 04, 2010

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Hello,

Will it even power on at all ? If there are no lights at all make sure its plugged in securely. Maybe even try a different power outlet to see if the one you are using has not gone bad. If that still doesn't help then there is a chance that your router has failed. Being 3 years old it is possible. A failure can be from a power surge, storm, manufacture defect etc. In which case you will have to replace it. Sorry for the bad news.

Thank you for choosing Fixya,
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How to do a complete reset of netgear wpn824 v2 have pressed reset button and nothing have used holding reset button with unit on for 20 sec then off 20 sec then on again for 20 sec with out releasing...


Well it seems that you have uploaded the firmware on the router using wireless connection. The firmware on the router has corrupted and now does not seem to be recoverable.

Dude if it is under warranty then get it replaced. To log a complaint with NETGEAR go to this site:

http://my.netgear.com

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

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2 Answers

Reset


You can reset your Netgear router/wireless wpn824 router to the factory settings from within the router manager. The reset procedure removes all user-configured settings and returns the router to the original factory settings.

For this reason, only reset the router if you encounter problems that can't be solved with other methods.

Step 1: Check that your Netgear router/wireless wpn824 router is properly connected with your system or not. If it is OK, then press reset button on Netgear router for at least 10 seconds. The 'test' light should flash during this process.

Step 2: Now open browser and enter Netgear's IP address into the address bar. Generally, '192.168.0.1' is the Netgear router IP address but you can find specific IP address in Netgear wpn824 router manual.

Step 3: Now enter your default username and password to log in to router.

Step 4: Click 'Erase' button under the 'Revert to Factory Default Settings'. This process will erase all your previous changes that have been made to the router and restore the configuration settings to factory setting. Don't interrupt the process until the process is finished.

Once the router's 'test' light has stopped blinking and the configuration page you are on has refreshed, the wpn824 router has been reset.

Feel free to get instant online Netgear router
support at http://www.vtechsquad.com/netgear-router-support/ to fix Netgear router/wireless router issues.

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Is the smart setup (that is automatic setup) does not work, call your internet provider for the exact details (unless you have them) and do the manual setup.
You will save time.

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