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Posted on Feb 22, 2009
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Vistas explorer restarting

My windows vista shows an error message "explorer is shutting down", and the windows explorer restarts again...i'm able to access the task manager, RUN, etc, but i can't do anything with the explorer. can you help me solving this...... thanks in advance

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Ben Wabnick

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  • Master 2,404 Answers
  • Posted on Feb 22, 2009
Ben Wabnick
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Joined: Jan 29, 2009
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Try booting into safe mode by turning on the laptop and keep on pressing F8. It should bring you into a menu. Choose safe mode. If you can get into safe mode then click on the windows icon in the bottom right hand corner and then in the search box, type in MSCONFIG. Click on msconfig when it pulls it up and when you go into that program then choose the startup tab and disable all.

This will stop all of your programs from starting up when you go into windows. Reboot the computer from this point and see what happens after you get back into windows. If this solves the problem then that means a program starting up is the problem.

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Good Evening Sunnyseber :


Hope that you are wellJ
You did not indicate the type of Operating System.
This document pertains to HP and Compaq computers with Windows Vista. If Windows Vista suddenly starts without warning, or restarts when you try to shut it down, it may be because your operating system is set to automatically restart when certain system errors occur. This feature of the Windows Vista operating system can be disabled. Use the information below to disable the Automatically Restart option. NOTE: In addition to the steps in this article, updating video card drivers is known to resolve many of the problems that can cause the computer to restart. Step 1: Disabling Automatically restart option to view error messages You can prevent the computer from restarting by turning off the Automatically Restart option:
  1. Click Start c00971562.gif .
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  6. Click OK to close the Startup and Recovery window and click OK , again, and then close the System Properties window.
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If I can be of further assistance, please let me know.

And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.

Have a wonderful evening.
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