Question about Maytag Neptune FAV6800AW Top Load Washer
I had a service technician come to look at my washer because of a grinding noise that it made when it started to wash/agitate. For some reasone he felt that it was necessary to replace the Motor Board. Now the washer will not complete a wash. On quick wash it will run to 24 minutes and it will start to agitate and then stop and start over and over again. It does it on normal mode as well. Seems to go about 20% of the cycle and then hits the loop. The last time the technician screwed it up I was able to drain the machine, unplug it and it worked. This time I have drained it and tried to restart it and am still having the problem. Is there a Master reset or anything else I can do to get past this problem? I am not getting any errors, unless I have to be in service mode to see the errors? I do not know how I access errors. I am a novice at washing machines but am a DIYer.
Any help is much appreciated!
I’m owner of the FAV6800A and a novice also but this is how we learn by becoming self educated and involved as a DIY’er. Good for you that you are willing to roll up your sleeves. To get into Service Mode and read Diag codes you will need the Service Manual. The SM can be found at this site PDF format, in “Tips & Tricks” located here FOUND “”FOUND: Service Manual Neptune Top Load Washer FAV6800AW.”” Also the Troubleshooting guide in the console of your machine is a handy document it has the schematic for your machine, there are soft copies of the schematic out on the WWW. There is no master reset for the microprocessor on the Control Board other then pulling the 120VAC power to the machine, that will dump any error codes in the machine stored in RAM on the controller board. Don’t pull the power just yet, first see if you can get into Service Mode “see page 14 Enter/Exit Service Mode” and check for any errors that may be stored in the Control Board memory. See page 17 of the SM, I would be interested in any error response for Diag.Code 11. I’m concerned you may have a failure issue with the controller board. Also I want to make sure I understand the problem as described. In Quick Wash my machine starts at 28 your’s counts down to 24 and no further in the wash cycle, you never make it to Spin cycle is that correct? Also how did you drain the machine? It can be done in Service Mode by turning on the drain pump. The grinding noise issue…did you find anything (coins) under the tumblers causing the grinding noise? Do you have the original Motor Controller Board?
Posted on Feb 22, 2009
Maybe their is something in pump.
Posted on Mar 05, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Aug 17, 2011 | Maytag Neptune FAV6800AW Top Load Washer
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
Mar 17, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Do you have basic DIY mech. skills and do you want to save your $1K machine?
If so Google Neptune TL Washer FAV6800AWW
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800A top load machine.
Google this FAV6800A/FAV9800A Outer Tub bearing replacement to see what is involved in doing an Outer Tub Rebuild.
Mar 14, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Google this Neptune TL Washer FAV6800AWW
You will find FAV6800A or FAV8800A help.
Mar 09, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer
Jun 26, 2009 | Maytag Neptune Washer
Apr 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer
Mar 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer
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