Question about Dell Inspiron 3800 Celeron 500MHZ Processor (CPU) - 569KW

1 Answer

No boot sector on hard drive

I bought this laptop on ebay and when I turned it on, it said "No boot sector on hard drive" and then says press F1 for retry or F2 for setup. The problem is i know nothing about computers, so im hoping somone can walk me through the process

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  • kcart000 Feb 23, 2009

    well, it was supposed to be installed with windows XP, but im finding that hard to believe since im having this problem. There was no operating system disk that was sent with the package. So i should re-install windows?

  • Chuck May 11, 2010

    this is a very hard thing to fix for someone that is not computer literate. Just like dickcanfixit said. If you install xp on this system you will be almost at the minimum requirements for xp http://support.microsoft.com/kb/314865

    ioperating system disc of OEM which is all you need is around 100$ so if you were supposed to recieve it with your purchase contact ebay and tell them your problem might get your money back. you are paypal protected as well if you used a credit card. your credit card company will also refund your money if sale was not with good intentions or false advertising.

    here is a link for oem software http://www.viosoftware.com/Windows+XP+Ho...

  • Chuck May 11, 2010

    did you buy this laptop without operating system?

    Did the person you bought this from give you a windows operating system disc?

    what operating system are you using or supposed to have on this laptop

  • Dick
    Dick May 11, 2010

    This is not something someone who knows nothing about computers can solve. You are going to need at minimum a Windows XP install cd or other utility to attempt to repair your boot sector. Such an old computer is going to have a hard time running Windows XP as well. If you can locate an XP install disk, boot to the cd, go to the recovery console and type "FIXMBR". Hopefully that will fix your master boot record and then allow your computer to boot up. If not, you may need to re-install Windows, which means you need another legal copy of Windows to install ($50-$300). Good luck.


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FIXBOOT writes the "boot sector" to the specified partition.
FIXMBR repairs or replaces the master boot record of the disk.

You will also want to ensure that your partition is active, because Ghost will not make a partition active unless you do a sector-by-sector backup and complete restore.

Here's what to do...

Boot from the XP / 2000 CDROM and allow the setup to begin. Once the beginning files are copied, you will be asked to Install Windows or use the Recovery Console. Please choose "r" here, to run the recovery console.

You will now type in the following commands when the prompt appears:

chkdsk /f
* This will repair any obvious file system damage, which could complicate things.

diskpart
* This will run the XP disk partition utility. We will be checking to see if your partition looks OK. If you see your partition, and the information diskpart provides appears correct, then that's a good thing. :)

Press [ESC] to exit Diskpart, when everything looks peachy.

fixboot
* We'll write a new boot sector, so the computer knows how to boot the computer

fixmbr
* We'll write a new boot record, so the computer knows how to boot Windows

You should be taken care of. If it still does not work, you may need to delete your partition(s) using diskpart, then recreate the partition(s) (using diskpart, again).

Posted on Feb 23, 2009

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3 Answers

No boot sector on internal hard drive. No bootable


Hi there,

A boot sector is a sector of a hard disk that contains booting programs stored in the other part of the hard disk. You boot sector might have been deleted or corrupted and you can't logon until you repair or recover the boot sector. To do this you must have your OS cd. Boot from OS cd the follow below steps...

Windows Vista
1. Insert the installation disc.
2. Restart your computer
3. If prompted, press any key to start Windows from the installation disc.
4. Choose your language settings, and then click Next.
5. Click Repair your computer.
6. Select the operating system you want to repair, and then click Next.

7.

On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.


Boot from you hard disk then you're done!

Regards,
Jeep Brainy

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No bootable device usually means that your hard drive has failed. It is either not connected properly to the computer or the drive needs to be replaced.

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If a normal PC can read it then it is more likely to be the hard drive controller on the motherboard which can be an expensive repair.

You can always get another drive if yours is pooched and you are not limited to the same size, You could get a larger one

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It sounds like you bought the computer without an operating system, if you just bought it you need to install an OS (Windows or linux).

You might be able to get recovery discs from Dell if this sytem is entitled to a windows install. Does it have a Windows OEM sticker on the bottom?

In short, You need to install an Operating System.

You can submit a form to request replacement CDs at https://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form

You may need to do a ownership transfer with Dell before they will send this there is a form for this as well or you could call customer care http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?~ck=ln&c=us&cs=19&l=en&lnki=0&s=dhs

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1 Answer

I bought a new hard drive, when i install in my pc there is no boot sector on internal hard drive, could you help me please.


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"no boot sector on internal hard drive"


i think you need to re-install your Operating System again since you got a new HDD wich is tottaly empty i assume so try to install your OS on the new HDD

let me know if it helped
greetings

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1 Answer

Failure is imminent


Bad sectors on a hard disk is an every day thing, the hard drive keeps a bunch of spare sectors and a table to reroute bad sectors to the backups. This warning basically means that you are out of backups, and now you may start losing real data if you do not change the hard disk.

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