The computer would not startup. Got the message that Windows had an issue with startup. I hit the F12 button during boot, and I reloaded Windows (XP Home eddition SP2) from a CD that I got when I bought the computer. It now starts up, but when use the Drivers and Utilities disk I get the mesage that the Modem Helper can't communicate with the modem. It gives the error Result Code 62 - Modem Reseat Necessary.
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Sounds like it can not detect the hard drive or the partition has corrupted? Pop in your Dell Windows Recovery CD, press F12 to boot from CD, select R to repair Windows, go into Recovery Console, and from C:\Windows type chkdsk / r and press enter. This may fix any errors causing your issue. Otherwise, you may need to run a diagnostic on your hard drive to ensure it is not defective, then reinstall your Operating System again. Have you tried removing and reseating the hard drive first?
when digit the password to initiate does not initiate and it gives the following message me: The User Profile Service service failed the logon. User procases out cannot sees loaded
por favor la repuesta en español
Compaq Presario CQ60-215DX Note book PC
First thing you need to check is whether the issue happens only if you
are logged in to Windows or not. For you to check if it also happens
outside of Windows, insert the Windows Operating System disk (XP or
Vista) then shutdown the computer. Turn it back on. As soon as you see the Dell Logo, keep on pressing F12. Then select "CD/DVD
ROM" from the choices and press enter. When you see the prompt "Press
any key to boot from the CD", keep on tapping the "Enter" key. If your
CD/DVD drive is working fine, you should see a page that'd say "Windows
is loading files". If not then the system is not detecting your drive.
Then check the BIOS page. F2 on the Dell Logo. Then look for Drive
Configuration. If the drive isn't there, reseat it. Physically remove
the drive from the computer and put it back in. Then restart.
Welcome to FixYa! Delete is the BIOS setup key at POST. F12 is a one-time boot option. Safe mode is accessed by repeatedly pressing the F8 key at the first Windows splash screen. Post again if you have further questions. Steve
Well start a bit slower then. go into the bios at startup F2, and navigate around does it freeze there. if no then start windows in safe mode F8 when windows logo shows. freezing ? If its not freezing then turn off the startup programs. Start/run/msconfig and then uncheck load startup items and start normally, click the dont show me this again /ok any freezing. If its freezing you may have a hardware issue. if you have 2 sticks of memory remove on and or /reseat them boot the dell diagnostics cd and check the cpu and memory. report back