Question about Nokia N81 Smartphone

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Antivirus hijacked recent i added antivirus to my n81 8gb mobile.after one or two day the antivirus hijacked my applications . after that i was trying to update that the antivirus.but it isnot updating.

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To solve this problem you have to format your phone

To format Cellular Phone Steps are shown below

  1. You can remove the mmc but keep the sim card and restart your phone.
  2. Then press the keys *#7370#.
  3. The phone would ask a confirmation.
  4. Select yes.
  5. Then it will ask for a code.
  6. Type the phone lock code (the default code is 12345).
  7. There you are! your phone will restart with all the phone memory formatted.
  • Also remember that you can reset your phone but not loose any of your personal files (I.E restore the settings that came when you bought the phone while keeping contacts etc) by following the above procedure but using the code *#7780#
  • Don't apply these steps if you are not sure what you are doing.
  • Make sure you have enough battery power before beginning this procedure.
  • Formatting will erase all your contacts/messages, so make a backup of your phone before formatting.
  • If have MMC-card make a backup on mmcstore file !

Posted on Mar 17, 2009


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Posted on Jan 02, 2017


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The Stop 0x50 message indicates that requested data was not in memory. The system generates an exception error when using a reference to an invalid system memory address. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause Stop 0x50 messages.

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• If you added new hardware recently, remove and replace the hardware to determine if it is causing or contributing to the problem. Run diagnostics software supplied by the hardware manufacturer to determine if the component has failed.

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Try updating your antivirus software after booting your computer in safe mode (during boot up press F8 and choose safe mode). In case that this didn't work go to one of this sites:
You will download and save "combofix". After that, run combofix without any other programs running in the background & follow the prompts.
When finished, it shall produce a log for you.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
Note that combofix in not an antivirus program; it's just a virus cleaner tool. After using combofix you must install an antivirus program.

In case of a problem or clarification, don't hesitate to post.

Thanks and regards
Please kindly rate this solution
direct FixYa link:

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Hello Friend,

Dont install two antiviruses it is not recommended
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2.There is a clash between two antiviruses .so they dont detect any viruses.
3.Try Kaspersky Antivirus or Kaspersky Internet Security..trial period 1 month

i think it helps.

if yes rate me

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I had a problem just like yours, please check out one thing:

Search for anything on google and click to a link, if it'll forward you to a tottaly different site, usually an Advertisement site instead of what you clicked no matter what, and only way is to get to the site is to copy the link from google results and open a new window and paste the link, than you have a serious problem here.
The folowing Antivirus softwares couldn't handle the virus/malware software for me: Nod32 (could't update the database), Norton Antivius, Mcafee Antivirus, AVG Antivirus, Kapersky didn't want to install itself, and it was impossible to update any virus deniniton database from the internet automatically or manually.

The folowing AntiSpyware softwares were useless:
Spybot search and destroy didn't want to start expect in safe mode
Ad-Aware 6, Spyware terminator and there were a few more what I tried, but can't remember the name were also good for nothing and update was impossible as well.
Hijack This! didn't want to start it's install even in safe mode.

It was not blocking things in the firewall, threre were no rules for blocking, updates were not working even after I gave rules for updates to let through.

This thing didn't have it's own process in task manager, my guess that it linked itself to explorer.exe with some dll library, but could't get any results from any searches even in safe mode.
System restore did nothing with it, it survived.

After a day of fighting I gave up and reinstalled XP, since that it's solved.

So if you don't have any better idea and the problem is the same, than save yourself some hair and a lot of precious time and do what I did. Reinstall takes only 2-3 hours and it's 100% effective against anything.

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