Question about Philips 60PP9401 60" Rear Projection Television

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Everything is shadowed and the picture itself seems to be a bit darker. Tried running Intellisense, came back with '4'... I have my owners manual and there is nothing about Intellisense, not how to use it, what it does or means, nothing. I had a repairman (from a household name major appliance company) come to look at it, what a waste of money. The first thing out of his mouth was 'I don't have any literature on this...' what does that mean? He doesn't have a book? I sincerely hope you can help. thanks in advance.

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Your TV most likely has one or more possible problems.

Problem #1: Convergence Chip Failure ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem

  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
everything is shadowed - 701cb04.jpg
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Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.



You should be able to move them up, down, left, and right.

If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.everything is shadowed - 2c07611.png/>2c07611.pngSolution #1

You need to replace the convergence chips and convergence resistors. Check the site www.TvRepairKits.com. They have put together a kits for most models. If you don't see a kit for your set send them a quick note and they will put one together for you. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, etc.


Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set thaeverything is shadowed - 578ba6c.jpg fluid changed.

578ba6c.jpg
TV set after fluid change

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2c07611.pngSolution #2


What you will need to do is replace the coolant and clean the crt. You can get a repair kit from www.TvRepairKits.com that includes replacement coolant, photos. instructions, etc.

Posted on May 07, 2009

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