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Chat issue I'm really frustrated with this chat issues if there any browser I can switch to to be able to know if the customer had disconnected the chat or if the customer is still on. The initial 30 minutes of the chat go fine and then after I give the customer a step to try there comes no response I keep waiting I have even waited 45mins to 1 hr. I have been sticking to just one chat at one chat to ensure the customer gets all the attention but then finally there is a limit to wait I have to disconnect the session. Is there a solution to this coz It's going to effect my payments. All my efforts are going in vain for no reason.

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  • Saroj Sharma
    Saroj Sharma Feb 25, 2009

    Even though I have rated helpful but this doesn't resolve the issue I'm looking forward to a better system which takes care of such technical issues also which experts face. I'm sure I'm not the only one. Till the time fixya comes up with a resolution hope this be a consideration before a warning is sent to an expert casting a reason of refund.

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  • Expert
  • 155 Answers

Hi Sorose4u, I'm sorry, but we currently do not have any system like that. It is, however, a great suggestion and something that I will propose to my bosses. I think that in the meantime, there is no need to wait as long as you have been. I think that if the customer does not respond to your posts for 15 minutes or so, you can assume that they have been disconnected. Please feel free to contact our Support Team directly at: http://www.fixya.com/contact

Posted on Feb 23, 2009

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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After filling up these bars, you will get the opportunity to click the 'begin chat' button. Make a click on it and get into it. Hotmail customer care team is ready to know your issue and hence it will provide you the required assistance. http://www.fixtechnicalsupport.com/mail-hotmail-customer-care-toll-free-number

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HOW TO INCREASE EFFECTIVENESS OF LIVE CHAT SOFTWARE ?


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Organize your sales force in away to provide 24X7 customer support to your existing and prospective clients. According to Researchers, 60% of the online business grab their customers because of this factor. It build trust and brand loyalty if Customer can look upto you at any point of time. So, try to be always available for your customers. You can divide your team in shifts to manage the whole time availability.
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Need a live chat ware


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1 Answer

When i am on facebook i cant send messages threw chat i have to wait for someone to message me then i can reply threw messages i am also havin problems with playin on the games could u possibly tell me how...


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Jul 14, 2011 | Computers & Internet

1 Answer

When i chat online on facebook and push enter it scrolls down instead of sending message can u please help me


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1 Answer

My chat always appears online even though im


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Can you use An Acer crystal eye web cam without MSN or Messenger?


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Premium chatissue


Hey again,

no, we don't get any notification of it, most of the time I also miss out on those.

not much we can do about it..You can look on the account statements page and see if the chat session is rejected by customer, then he has had another chat session.

I think they are working on improving the system, right now, we have to live with it.



Thanks,
Ekse

Feb 16, 2009 | FixYa Service

1 Answer

Issues with Fixya chat?


There.. thats the problem. I was having issues with IE too. Download and install mozilla firefox 3. Before you install it remove the expert utility, then install firefox and install the expert utility again. All your chats will open in FF from then on and you should have no problems.

Regards,
Sai.

Feb 09, 2009 | FixYa Service

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