Printer not working

hp 61 combo pack (black and color)

Hi

You need to clean your printhead
becouse it is clogged
try cleanning it from printers menu

ps vote us to keep us alive

The printer need both cartridges inside it to printing.Put old color cartridge, new black and press and hold the resume button for 5 seconds.

I had the same problem. It was solved once I bought an original color cartridge. Refilled cartridge seems not to work on this printer. Glad if it might help.

hi both of your inks need to be installed with ink in if there is one with no ink like the color the printer will not work, you will have to wait until you have the color.

lexmark 2500 uses #2 and #3. Those are the two that work together.

Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

You need both a black and a tri color. Costco and Sam's club sell pkgs with both for a good price!

Make sure you are using the correct cartridges for the Z35. They should be #26 (color) and #16 (black).

Make sure the contacts are clean where the cartridge connects to the printer electrically. A little alcohol wipe is good for this. Clean contacts on both the cartridge and the carrier in the printer.

Make sure the printer settings are set properly to print in color on the PC. Even if there is a color cartridge, if the PC only tells it to print black ink it's not going to use the color cartridge.