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Driver doesn't recognize cd or dvd - PC Laptops

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  • Anonymous Apr 29, 2009

    my drive doesn't recognize most of the cds and dvds anymore. just spits them out again.

  • andythepandy May 03, 2009

    The disk isn't recognised on My Computer and when you double click it, it says please insert a disk and the disk is ejected from the drive. Annoying

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  • 2,653 Answers

Allright this one can be tricky so we need to isolate the problem between software and hardware.

First, get into the bios and see it's being detected.

If not then turn off the computer and unscrew the drive from the laptop, MAJORITY of laptops only need to have one screw unscrewed to release the drive. If yours doesn't then you'll have to do a little more work, let's just assume you have the majority for now.

Next, pull the drive out, feel free to give the back connector a quick puff of air, now carefully place the drive back into the laptop so that it's nice and tight.

Check to see if that solves your problem.

If not we'll try something else.

Posted on Feb 22, 2009

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1 Answer

My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
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If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

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Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
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Normally the above will fix that issue if not work your way down through these even if you have done
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http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

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Hi,
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Kindly click skip ad in the top right hand side to view the article

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If you see it, try restarting the laptop. Aside from taking the laptop apart to reseat the drive, it will need to be replaced.

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