Question about Frigidaire GLTF2940E Gallery 3.5 Cu. Ft. King Size Front Loading Washer

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Frigidaire Gallery washer softener dispenser

This has to do with my Frigidaire Gallery front loader clothes washer. The softener that I put in the fabric softener dispenser goes into the washer as soon as the washer is turned on and the dispenser fills up instead with a little bit of water. Any ideas about how I can orrect this?

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SOURCE: fabric softener dispenser won't drain the fabric softener.

Not sure if you already did this, but try pulling the face plates off inside the dispencer and take it to the sink and run very hot water into the "stand pipe" that projects off the back of the face plate to make sure they are clear and no old crusty products are in the hole.. Then put them back in and push down hard and make sure they are fully seated.
If the plates are loose and not seated or clogged, there will be little or no siphon effect to draw the fluids out of the dispenser. At least thats how it seems to work
Also, if you pull the top off the washer, there is an adjustment on top of the dispenser to adjust the dispensing ratios I believe.
I just did that procedure the other day on my machine and the wife said it works good now.
Let me know it it works for you, I was wondering if it was just a coincidence.

Posted on Jan 16, 2009

blueextc3221
  • 15935 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

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Not sure if you already did this, but try pulling the face plates off inside the dispencer and take it to the sink and run very hot water into the "stand pipe" that projects off the back of the face plate to make sure they are clear and no old crusty products are in the hole.. Then put them back in and push down hard and make sure they are fully seated.
If the plates are loose and not seated or clogged, there will be little or no siphon effect to draw the fluids out of the dispenser. At least thats how it seems to work
Also, if you pull the top off the washer, there is an adjustment on top of the dispenser to adjust the dispensing ratios I believe.
I just did that procedure the other day on my machine and the wife said it works good now.
Let me know it it works for you, I was wondering if it was just a coincidence.

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