Question about Acer Aspire 3610 Notebook

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I deleted my webcam

I accidently deleted my crystal eye wecam off of my new acer laptop. Meanwhile i thought i was updating it. I've tried to download other acer crystal eye webcams but they didnt work. Can anyone help me?

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  • Acer Master
  • 13,433 Answers

Hey,

Uninstall other crystal eye webcams you have installed
get the drivers from here
http://support.acer-euro.com/drivers/downloads.html

If there are more the one driver available, try one, if it doesn't work, remove it and try next one.


Let me know if you need anything else.


Thanks,
Ekse

Posted on Feb 22, 2009

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1 Answer

Driver webcam crystal eye


Crystal Eye is a webcam application included with some Acer laptops.
Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor.
Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos.
If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager."
Expand "Imaging Devices."
Double-click the Web camera to find the name of the manufacturer.
Go to Acer Support.
Select "Notebook" from the "Select Your Product" menu.
Select the notebook's product line, then select its product model.
Click "Confirm."
Click the "Applications" tab.
Select an operating system from the "Operating Systems" drop-down menu on the far right.
Scroll to "Camera." Download "WebCam Application."
Use the manufacturer information found in Device Manager to determine which vendor to download from.
Save the file to the desktop.
Double-click the file to run the setup for the Crystal Eye WebCam.
Follow the on-screen instructions to complete the installation.
Acer supporthttp://support.acer.com/us/en/default.aspx
Click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver xp
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Jun 20, 2013 | Acer Aspire 5315 Notebook

1 Answer

I have an Acer Aspire 5738 with built in webcam(crystal eye) that has stopped working. I assume its a driver problem, my device manager shows one error Windows has stopped this device because it has...


Crystal Eye is a webcam application included with some Acer laptops. Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor. Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos. If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager." Expand "Imaging Devices." Double-click the Web camera to find the name of the manufacturer. Go to Acer Support. Select "Notebook" from the "Select Your Product" menu. Select the notebook's product line, then select its product model. Click "Confirm." Click the "Applications" tab. Select an operating system from the "Operating Systems" drop-down menu on the far right. Scroll to "Camera." Download "WebCam Application." Use the manufacturer information found in Device Manager to determine which vendor to download from. Save the file to the desktop. Double-click the file to run the setup for the Crystal Eye WebCam. Follow the on-screen instructions to complete the installation.
Acer support
http://support.acer.com/us/en/default.aspx Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Feb 21, 2013 | Acer Aspire Notebook

1 Answer

Acer Aspire webcam not found in Crystal eye program


Download the chicony camera driver on the acer site. Select the one appropriate for your OS. It should work out fine after installing.

Oct 17, 2012 | Acer Aspire 5536-5224 Notebook

1 Answer

Acer crystal eye webcam deletes pictures on its own


what you need to do is try to check for your Anti virus if its updated it might be a virus.if its out of date.Update and scan for viruses and remove from your computer(delete them all)write back to us you're welcome.

Aug 03, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

Acer Crystal Eye webcam


look, delete this acer Crystal Eye webcam then download new one free from google , write acer crystal eye webcam download then choose one... your problem FIXED ! your fixer ,
fixer lover

Feb 25, 2009 | Acer Aspire 3610 Notebook

1 Answer

Acer Aspire - Crystal Eye Webcam won't record video


Update the drivers. The Crystal Eye is not the best camera out there. I have had to update mine 7 times and only owned it for 3 months

Feb 06, 2009 | Acer Aspire 6920 Notebook PC

3 Answers

Acer crystal eye webcam


my webcam is up and running and i do not know what i did to fix it. but thank you for your help.

Apr 03, 2008 | Acer TravelMate 2300 Notebook

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