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Problem with Apple iPhone Smartphone

Dead iPhone?

I had my iPhone at work today and the battery was dying I was not in rush to recharge till lunch. Well I got a red battery icon saying to connect to power, then after hitting the main menu button it just went blank. I got into the car and put it to the charger, no familiar recharge noise nor the green battery icon. I have it home now on the base charger but still nothing is going on...maybe let it charge for 8 hours before I touch the thing again? Or is there something more serious going on?

Posted by avatar on Aug 01, 2007

    • By avatarCurtis Wettlaufer Aug 05, 2007

    • you need to reset your iphone. To do this toggle the switch above the volume back and forth two times, the hold the main button along with the top power button for about six seconds or until you see the apple icon displayed on your screen the main menu will appear shortly thereafter. Oh and if you did any charging during this blackout period it is accounted for when your iPhone comes back to life. Hope that helps :)

    • By avatarGuest Apr 19, 2009

    • the button above the volume toggle and the reset worked!!! F`n A!!!!

    • By avatarkwinpa Apr 17, 2009

    • when i charge it the red battery come up. When its off the charger, the apple sign comes up and wont do anything.

    • By avatarGuest Apr 11, 2009

    • mon iphone demmarre plus du tout jai tout essayer rien a faire pourtan il marchai normalement

      iphone 3g 16gb merci

    • By avatarGuest Apr 03, 2009

    • I had the same problem and I had no clue how to reset/reboot it
      Read the messages and now its working
      Thanks a million

    • By avatarGuest Mar 25, 2009

    • I had a the same problem and even tried 4 different power sources, and still nothing. I did what you guys said and still nothing. It kept showing the dead red battery symbol. I decided to use a usb cord for my ipod and for some reason after sitting here reading these suggestions it just came back on. It's three in the am and I feel like dancing a jig. thanks so much.

    • By avatarSaltspringer Mar 11, 2009

    • Same thing -- it went dead and wouldn't start up again. So glad to find this simple answer. But it's now stuck on the apple logo, the main screen hasn't returned as yet, but I'll leave it charging for now.

    • By avatarjigar84in Mar 10, 2009

    • i was restore factory my iphone then after it is not working now

      only apple logo in centre so plz tell me how i start it

    • By avatarGuest Mar 10, 2009

    • thanks a lot! dhecks([philippines)

    • By avatarGuest Mar 07, 2009

    • Your suggestion worked like magic!!!
      Thank you so much Vear!!

    • By avatarGuest Feb 23, 2009

    • thanks. saved me a trip to the apple store

    • By avatarGuest Feb 13, 2009

    • same **** as yours

    • By avatarGuest Feb 12, 2009

    • thanks awesome advise

    • By avatarhollywood314 Feb 05, 2009

    • your fix worked perfectly!

      thanks very much for the help.


    • By avatarGuest Feb 04, 2009

    • thank u so much

    • By avatarangel786sa Jan 28, 2009

    • My iphone just went BLACk screen 
      and im not sure what to do i already tried the PRess home button with the rest btton, and i tried charging it on my mac laptop, but the itunes wont pop up. and now i put it on charge but its still black screen. 

    • By avatarGuest Jan 20, 2009

    • My iPhone suddenly showed the extremily low battery indicator on the main screen, and didn't show up on my computer when I plugged in the usb connector to charge the phone. I had tried holding the reset and home buttons for 10 seconds, but it didn't respond, so I googled for help and this page came up. I tried the solution above and it worked great. Thanks for the help.

    • By avatarinforthegame Jan 01, 2009

    • hey guys thanks for the advise, my gf got a new iphone, was working fine but the battery died on 31st december overnite i put it on charge and had an alarm on for 1st january at 6am, and the alarm went on and would not stop because the screen just died...was pressing all buttons frantically without any results, so i decided to call apple tech support and THEY WERE CLOSED FOR THE HOLIDAYS!!! wow maybe we should stop using all apple products on holidays, and stop buying apple products on holidays too!!  Called AT and T and they said they were helpless too and only apple could solve the problem and they had no authority to do anything nor could they get access to any Apple technician.  And all this time the ALARM WAS RINGING LIKE CRAZY....and then i found you guys on the net!
      The trick worked like a charm
      Press the top on/off swictch, and press the switch below the touch screen and toggle the button above the volume on and off, while holding the other two ones pressed down, and it took about 10 toggles to start the damn iphone.
      I MUST SAY THAT THEY HAVE THE WORST CUSTOMER SERVICE IN HISTORY!

    • By avatarGuest Dec 04, 2008

    • Thanks! This fixed my iPhone, too. I thought I was going to have to buy a new one.

    • By avatarGuest Dec 03, 2008

    • It worked! My iPhone resurrected following your instructions. Kudos! What puzzled me is why did it just went dead for no apparent reason?

    • By avatarGuest Nov 24, 2008

    • omg, i thought my iphone had died completely! Dead and buried, but u saved it. It owes its first born....

    • By avatarGuest Nov 18, 2008

    • I had the same problem, phone was dead nothing working, held down the home button and pressed power button at the same time and kept toggling the button above the volume on and off. Took about 10 goes but it worked.

      Thanks!

    • By avatarGuest Oct 22, 2008

    • You rock! It worked and I am so stoked.

    • By avatarGuest Oct 19, 2008

    • nothing is working only sound



    • By avatarGuest Oct 12, 2008

    • Nothing worked. No response other than a slowly flashing Apple icon when the iPhone is in its charging cradle. No meaningful help on the Apple website. Most devices have a physical reset button -- sure would be nice here ... I guess it's time to restore from the PC :-(

    • By avatarsuchi123 Sep 16, 2008

    • Hey Vear you made my day! I faced the same problem and was almost in tears since nothing was coming on and voila I followed your tips and my phone is working again!

    • By avatardigdigdug Sep 05, 2008

    • I've done the hard reset as described in the thread and the phone will not charge (it works, but no recharging of the battery either through charger or usb cable in computer). Ideas?

    • By avatarpaycock Aug 24, 2008

    • my iphone is dead ,and won't come on at all

    • By avatarGuest Aug 18, 2008

    • had the same problem, your solutions really worked thanks

    • By avatarnorabell Jul 31, 2008

    • I had the same problem, took you suggestions and they worked great. Thanks, it saved me a trip to the apple store.

    • By avatarGuest Jul 31, 2008

    • I just had the same problem my phone just went completely dead. I followed the suggestions in the top comment and it worked great. Thanks for your help. Saved me a trip to the store

    • By avatargameover18 Jul 17, 2008

    • Any one wanna sell their dead Iphone ? i would offer 100 for it . If agree , payment would be Cash on Delivery , No scam here, if i don't pay ,i can't receive the stuff . Sound good ?

    • By avatarGuest Jun 28, 2008

    • same problem nothing is working..this sucks

    • By avatarjjay1 Jun 08, 2008

    • IPhone is dead, screen stays black nothing works when trying to rest it, pluged into the charger does nothing, all this happened from nothing one min it was on next min blackout. If anyone could help that would be great.

      Thanks

    • By avatargonchmessiah Jun 06, 2008

    • I had the same problem, your fix worked. Took about 5 to 6 seconds to come back to life. Thanks very much.

    • By avatarGuest Jun 03, 2008

    • I've tried the instructions (if I understood them correctly) and it's not working for me. The phone seems to have gone black out of nowhere. My phone is only a month old; it can't be a dead battery already!

    • By avatarredearth74 Mar 27, 2008

    • Yeah - same problem - did a ZiPhone unlock, firmware 1.1.4 - everything was working great the first day. Day two, the backlight stopped working, then the iPhone wouldn't charge... I was able to charge it partly using an old firewire iPod charger, but the iPhone (near the sim card/ camera area) got very hot. It charged to about 60%, then lost its charge very rapidly when unplugged. I took it back to Apple but they wouldn't accept it, as I hadn't activated it through AT&T.... I'm out a lot of money, and I've only had this damn thing working for one day! HELP!

    • By avatarGuest Mar 21, 2008

    • Hi all, I need help!!!! I unlocked my iphone with the firmware jail break. yesterday i was upgrading my phone to version 1.1.1.4 and it downloaded fine and was working fine. today i woke up and decided to put the phone on the base to download some music and right after that i started seeing a message that said i needed to disconnect the phone because there was a power surge in the usb hub on my computer. i disconnected it and after that i tried to plug it into the wall unit and i didnt charge.

      Everything was working fine still but i could not charge it. it just wouldnt charge. so i had to use it until the power ran out and now its dead and i cant charge it. each time i plug it in i get nothing. can anyone help!!!!! please i love my iphone and i know that apple wont fix or they will charge me. Helllllllp!.

    • By avatarNickjsp Feb 09, 2008

    • iPhone OTB 1.1.1 (ipsf) upgraded to 1.1.2I too have a red battery icon that never goes green.


      Tried various usb cable, computers and chargers no luck.
      phone never opened so theoretically no loose wires
      iPhone not recognised by iTunes (7.4.2 or 7.5)
      Hardware reset with both buttons doesn't show apple logo just back to dead battery 
      Tried toggling the mute switch too but no luck....
      An suggestions most welcome.....HELP!!!!

    • By avatarGuest Feb 08, 2008

    • O-M-G!!!!! I just did this and you're right! My battery came back to life in 5 seconds bc I charged it overnight but it still showed as lifeless. I did what you said and now it's fine. Thanks SO much! ;o) Little Miss S.

    • By avatardaithi1101 Jan 22, 2008

    • hi mine has just had the same problem phon eis completely dead and the reset does not work any ideas? its an unlocked phon efrom www.plemix.com

      regrads,

      David

    • By avatarRindert Dec 11, 2007

    • HI guys,



      my iPhone also died, toggling the switch and holding the reset buttons does not work.



      screen is still dead, and nor my computer not car or wall charger are recognised.



      Rindert

Solutions (31)

Best Solution

I just had the same thing happen!! I was on here looking for an answer. Did your phone ever come back? I am kinda worried.

hi fellows
i faced the same problem my iphone went dead ,i told myself that is it it my bad chance , i lost my 900 bucks
itis ok but when i read your solution about the bottom and how to toggle the switch above the volume back and forth two times, the hold the main button along with the top power button for about six seconds or until you see the apple icon displayed on your screen the main menu will appear shortly thereafter

and this is umbeleivable

thanks alot guys i love you so much
thanks

  • By Author imagesameaa Jan 02, 2009

    • By avatarhumancafe Oct 05, 2010

    • I had the same problem. Was out hiking in the desert for hours, tried sending some pix but no signal, so phone was probably working "overtime" trying to send them. I also had "location finder" on, incase I got lost, which drains battery. Anyway, when I saw a lovely snake, I wanted to take a pict, but iPhone was dead, dead, dead! I tried recharging it in the car when I got back from 4 hours of hiking, but no good. Then when at home found Vear's suggestion, tried it (it had been charging in the car all along, though no screen), and it came one after a few seconds, the Apple icon; a few minutes later it had reset itself, so I could send an email to my wife in Rome to tell her I got home okay. :) What did we do without these smart gadgets back in the Stone Age? Thanks Vears!

I have IPhone 3G and having exact same problem but in case of mine I had to plugin my phone to laptop and started itunes [even though iphone was not detected] and then press and hold power + home button till apple logo appears then it worked !!!

Hope this will help someone.

    • By avatarAjay Sawant Feb 11, 2010

    • I have IPhone 3G and having exact same problem but in case of mine I had to plugin my phone to laptop and started itunes [even though iphone was not detected] and then press and hold power + home button till apple logo appears then it worked !!!



      Hope this will help someone.

FIND YOUR SOLUTION FROM APLLE.

HERE IS YOUR SOLUTION

www.apple.com/iphone/prob237ji32/solution

Thanks

  • By Author imageuerym May 13, 2009

Hi,

the suggestion posted by Vear, on Aug 05, 2007 - also worked for me, but i had to hold the buttons down for almost 10 seconds. thanks so much for that post - it sorted my phone - all the way from South Africa!

    • By avatarhumancafe Oct 05, 2010

    • I had the same problem. Was out hiking in the desert for hours, tried sending some pix but no signal, so phone was probably working "overtime" trying to send them. I also had "location finder" on, incase I got lost, which drains battery. Anyway, when I saw a lovely snake, I wanted to take a pict, but iPhone was dead, dead, dead! I tried recharging it in the car when I got back from 4 hours of hiking, but no good. Then when at home found Vear's suggestion, tried it (it had been charging in the car all along, though no screen), and it came one after a few seconds, the Apple icon; a few minutes later it had reset itself, so I could send an email to my wife in Rome to tell her I got home okay. :) What did we do without these smart gadgets back in the Stone Age? Thanks Vears!

iPhone Out-of-Warranty Battery Replacement Program Frequently Asked Questions


What is the iPhone Battery Replacement Program?
If your iPhone requires service only because the battery?s ability to hold an electrical charge has diminished, Apple will repair your iPhone for a service fee of $79, plus $6.95 shipping. Be sure to follow these instructions for optimizing lifespan and battery life before submitting your iPhone for battery replacement.

How much does it cost to participate in the program?
The program costs $79, plus $6.95 shipping. The program cost is $85.95 per unit.
All fees are in US dollars and are subject to local tax. Service may not be available if your iPhone has been damaged due to accident or abuse. Please review Apple?s Repair Terms and Conditions for further details.


Will the data on my iPhone be preserved?
No, the repair process will clear all data from your iPhone. It is important to sync your iPhone with iTunes to back up your contacts, photos, email account settings, text messages, and more. Apple is not responsible for the loss of information while servicing your iPhone and does not offer any data transfer service. Please do not send any accessories with your iPhone.

How long will service take?
The repair process normally takes three business days. See the iPhone Service FAQ for information about getting an AppleCare Service Phone for you to use with all of your data while your iPhone is being repaired.

I had a blank screen and couldn't do anything... I just held the Home and On/Off button together for about 6-10 seconds and the Apple logo appeared, after that it was all sweet :)
It is a pity **** like this happens, what could cause something like that..... its beyond me, what a shame.... oh well at least it was simple to reset the phone and fix my problem. Good job Apple :P

grr nothing is workin, my iphone just went nblank and shows the apple logo. its been like this for three days. ive tried everything. wont go into DFU mode, wont turn off nothin. its just a 300 dollar paper weight. if anyone knows a sure fire way that isnt that stupiud DFU recovery mode. then tell me. also idk if im under my warranty so i cant just bring it to apple. plz plz plz plz contact me at my email, its tcproductions11@yahoo.com

i may give a small reward to whoever can help me fix it!

    • By avatarFANdroid Jan 16, 2011

    • Ok, I know this is way too late and I don't know if it even works, but this is how I un bricked my iPhone. I got the charger cable and plugged it in. I held the home button, unplugged it for 5 seconds plugged it back in and released the home button. Then it booted up and all was good. I don't remember what blog I found that on. But it worked on my iPhone, my dads iPhone, and even my little brothers iPod. But I can't test it anymore. My iPad has never bricked and my galaxy S phone isn't the same..... It's watt better.

On the itouch 4, you do the same, but just holding the center button and the lock switch, takes about a minute until the iPod sign comes up, but then it just re-boots. :D

My first attempt would be to hard reset it (menu button and on/off together for 5sec) while it's plugged into a charger. If that fails you most likely have a broken dock connector or logic board. I found this iPhone Repair Manual that will show you how to fix the screen, glass, headphone jack and menu button on an Apple iPhone 3G.

It is not a porblem with the softwear, It's simply the Sim card. Just remove it, Restart phone, Put on charger. Problem solved (:

u dont have to reset it. thats a wasted effort unless its frozen. u just have to wait. when its red its VERY low on battery and wont show the apple until the very second it turns green. and when it reaches that point, it WILL turn on by itself. often, if its near dead then it wont show ANY reaction to being into the charger but it is charging and it will later on go to the red battery symbol. Hope this helped :]]

Hi Friends,
Problem with Apple iPhone? Most of the iPhone problem is Unlocking problem.
If you want to unlock your iPhone now you must Click Here.

If you have any other problem with your iPhone you can try the site by Click Here. May the site can help you.

  • By Author imageeyumr May 13, 2009

the toggle solution didn't work. Any other ideas please? I have tried to charge the iphone, toggled the switch above the volume and held the main and power switches for a while but no joy! Would appreciate any help!

  • By Author images007 Jun 13, 2009

Thank-you, fixed

  • By Author imagejphutch Dec 19, 2008

If you don't even get a charging symbol and you checked that your charger is ok, it's probably just a defective dock connector. Bring it to the apple store to see if you get a replacement through them. If you can't, there are third party iPhone repair services, that will fixed it for cheap. Also, I found an DYI iphone repair guide, so you can do it yourself too, not that difficult. Part is available on ebay.

  • By Author imagea7878 Jul 11, 2010

    • By avatarjrrrr Sep 24, 2010

    • it fixed the problem thanks!

HELLO
THIS IS BARON
I HAD THE SAME PROBEL ON 2G IPHONE
I HAVE TRY EVRY TRICK ON THE MARKE AND WONR WORK
SO,I HOOK UP THE IPHONE TO MY SOUND DECK (BOSE) AND START CHARGING AND NOW I HAVE GREEN BATTERY AGAIN
TEH SOUND DECK WILL TELL YOU TO TURN OFF AIRPLANE MODE

My phone just had the apple logo stuck on the screen for about 8 hours. Found this and it worked, YEAAAAAAAAAAAAAAAAAAAAAAA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

if anyone has a broken iphone with a good screen i will buy it from them please

    • By avatarThomas Obisesan Feb 03, 2009

    • i will buy any broken iphones for $50 as long as the screen is still intact

    • By avatarThomas Obisesan Feb 03, 2009

    • i will buy any broken iphone as long as the screen still works

awesome! Thx alot dude! :) Hope u get a emmy!

  • By Author imageGuest Aug 31, 2008

Find your solution from the list,
Apple Iphone Smartphone
Codes:

Software & Hardware Problems

Find Your Solutions for other Apple Products:
Apple Iphone 3G
Apple iPod Touch Digital Media Player

  • By Author imageoaiel Oct 08, 2010

Find your solution from the list,
Apple Iphone Smartphone
Codes:

Software & Hardware Problems
Find Your Solutions for other Apple Products:
Apple Iphone 3G
Apple iPod Touch Digital Media Player

My iPhone is dead :-( ... i checked all reset options (home + + Sleep/Wake) but nothing ... anything else can be done ?

Guys i know a solution!You must move the silance(sry i dont know how to write it) button on red then press home+shutdown after that move the silance button to normal and press home+shutdown again.Now the apple logo should appear!Hope it works!(it worked for me)

  • By Author imageGuest Apr 23, 2008

    • By avatarandreaogrady Feb 11, 2011

    • Thanks soooo much - I was worried sick - it worked for me - :-)

    • By avatarInamdar556 Feb 13, 2011

    • Fantastic it worked - Awsome solution

    • By avatarHeer91 Apr 04, 2011

    • apple logo is gone but the battery still shows low in red and i phone is not charging

      plz help me

    5. View More Comments

my phone actually had some charge in it. It all of a sudden went completely blank. No buttons would work. Took the advise posted here...press the power and home button..had to do it for 15 sec....then apple icon came out..one minute later if your phone is already on the charger...you will hear the beap..few sec's after ...you will see the main screen...PERFECT. I didn't even have to reset..it was just like I left it. Thanks.

Had the same red battery icon & the Home+Power Button was still bringing the same screen up after 10+ attempts.

Finally added the 'toggle the sound/vibrate button [you have to stretch a bit but persevere!) & after the 10th constant toggling the bleesed Apple logo returned!!!

It is now siting in it's dock, charging as it should so what I'm saying is don't forget the toggle, ok!

Believe!

THANK YOU VEAR!!!!!!!!!!!!!!!!!!!!!!! You have fixed my ipod :D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D

Thanks it worked, I am so happy. Thanks ever so much

thanks a billion i thnk it worked:)

sweet
thanks!

thanks

  • By Author imageGuest Nov 03, 2008

    • By avatarapple1423 Nov 17, 2010

    • i had the saaaaaaame problem.. im at work and i toggled the switch above the volume buttons and then held the home button and the off switch button at the same time and now its working again. thanks sooooooooo much..

    • By avatarpopoy_mrtnz Jan 15, 2011

    • hey vear ty so much!!!! im here in the philippines and got my phone dead in the province no experts to fix. and then i saw ur soluytion here i followed it and works!!!! ty bro

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