Question about Kenmore Elite HE4 Electric Dryer

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Dry will not heat

The heating element will not come on

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The machine must be repaired, most of the repairs below require a technician.

Check thermal fuse at the back and ensure that the door is closing well.

Check if the fan is working , if it is not working test and eventually replace fan assembly.

If the fan is ok check if the heating element is working, eventually test it with a multimeter.

Test also the thermostat and eventually have a look at the door latch.

If the machine still does not get hot , and all tested part are fine, then replace the control assembly.

If you need a technician ring the number listed on the owners manual.

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You can also find parts and diagrams for your model entering model number here.

Posted on Feb 21, 2009

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Welcome jessegonzales
Check the outside vent leaving your house does not have a screen on it.
Take the screen off. Even half blocked and the dryer will not dry well.



Possible solutions

1. Defective Heating Element

The heat produced from heating elements is measured in watts and a normal heating element will produce about 4500 watts of heat. If the heat element is shorted to the case, this will cause the heating element to operate on 110v and use only about 1/2 of the element wire. In effect, the heat produced will be only about 1/4 of the amount that should be produced and the end result is an increased drying time.
The normal method for checking a heating element is to check it continuity. With the element unplugged you can check the continuity from one wire post to the next. If the circuit is open, thent he heating element is faulty.
However keep in mind that the element could be shorted to the case as described above. In this situation it is possible to have continuity, but the element still be the source of the problem.
Let me know.
Please remember to leave a rating

2. Defective Heating ElementThe heat produced from heating elements is measured in watts and a normal heating element will produce about 4500 watts of heat. If the heat element is shorted to the case, this will cause the heating element to operate on 110v and use only about 1/2 of the element wire. In effect, the heat produced will be only about 1/4 of the amount that should be produced and the end result is an increased drying time.
The normal method for checking a heating element is to check it continuity. With the element unplugged you can check the continuity from one wire post to the next. If the circuit is open, then
the heating element is faulty.
However keep in mind that the element could be shorted to the case as described above. In this situation it is possible to have continuity, but the element still be the source of the problem.

3.Defective Thermostat
The thermostats are responsible for maintaining the proper temperature in the dryer. Check the exhaust temperature of the dyer and if the temperature is above 150 degrees, you will most likely need to change the operating thermostat.

The thermostat can also fail in the opposite mode. It can prevent the element from heating at all. A failed continuity check at room temperature will verify this condition.

There are some special thermostats that are single pole double throw. These thermostats are often used to control the timer when set to the Automatic Dry cycle. If the dryer timer will advance in the Timed Dry cycle but not the Automatic Dry cycle, then the thermostat could be the problem.

4. Defective Gas Valve Coil (Gas Dryer Only)

If the gas dryer will light once but will not relight until it cools down, it is likely the gas valve coils are faulty. These coils loose some strength when subjected to heat. When they become old, the addition of heat may be enough to prevent them from opening the gas valve when hot. However the coils still work when when cool.

An easy way to diagnose the coils when the burner is not lighting, watch the ignitor. If the the ignitor glows for 10 to 15 seconds but no flame is created, then the coils are faulty. If the ignitor is not glowing the problem is elsewhere.

Recent Customer Symptoms:
The dryer burner doesn't always come on when starting. If the burner does come on, once it goes off if won't come on again until the dryer cools down.

One of these will solve the problem!
Thank You
Huuum.
Please remember to leave a rating

Jul 29, 2008 | Frigidaire FGQ332ES Gas Dryer

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