On all printes small pieces of plastic comes loose new ones are bad about it That is the cause of the problem. To remove the paper you need to open it and be careful to pry it loose, It might have to come out in pieces so don't get upset with it it is only time. after you get it out turn it up side down and shake it. There will be a small piece of plastick in there that is messing it up. then try to do a dry run with it. to make sure it is clear and if it spins you are ready to go with it Please don't use WD 40 on it I have one here in the shop that a farmer brought in 2 days ago that he tried to make it unjam. Please don't do that
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Sound like you have something stuck in the paper feed path, check for a paperclip or similar, it may be that you have had a jam and torn off a piece of paper inside the printer which is now stuck, when removing jams from any nmachine allways pull paper in direction of feed never back on itself as it can cause this very problem
When working with any printer it's inevitable that you'll encounter a
paper jam. Below are the steps you'll want to follow when this occurs.
1. Turn off the printer. 2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.* 3.
Remove all paper trays and any paper that may be stuck between the tray
and the printer. If the stuck paper is visible manually remove it.* 4.
Open the printer door that allows you access to the printer ink
cartridges or toner and look for any stuck paper. If the stuck paper is
visible manually remove it.* 5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again.
issue still persist and you see no paper that is stuck in the printer
it's likely your printer is experiencing another hardware issue and we
suggest contacting the printer manufacturer for additional assistance
and/or repair. *
To manually remove paper pull on the paper
with both hands being careful not to tear the paper while pulling it.
If you're unable to get to an edge of the paper that allows you to pull
it you may need to manually rotate the gears that feed the paper
through the printer. Preventing a printer paper jam As mentioned
earlier it is inevitable that you will encounter at least one paper jam
during the life of your printer.
However, if you're encountering
frequent paper jams following the below steps can help prevent paper
jams from occurring. * If your printer has a paper tray do not fill the
tray to capacity. If you're encountering frequent paper jams reduce the
amount of paper you place in the tray each time it is filled. * Make
sure you or the tray feeding the paper into the printer is aligned
properly and/or the slider used to hold the paper in place in the tray
is snug with the paper. Many printers have sliders that allow different
types and sizes of paper to be fed into the printer. If the slider is
not properly positioned it can cause paper jams. *
standard office paper; folded paper, paper with labels, and specialty
paper such as hard bound paper can often cause paper jams. If you're
uncertain with what type of paper you should use with your printer your
printer documentation will list the types of paper compatible with your
printer. * Do not mix the types of paper you're feeding into the
printer at one time. If you need to change the type of paper or size of
paper being used removed any other paper currently in the printer
before inserting the new paper. * Examine the printer for any previous
stuck paper in the printer. Previous paper jams, torn paper, printing
labels or other foreign objects in the printer can cause reoccurring
printer jams. I hope this information allows you to resolve this issue.
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When you clear the paper from the machine at the fusing unit, you can see 8 pawls, it looks like a hook but in a flat design. They should be touching the heat roller ( each has a spring to make it flexible ). If one not touching the heat roll it will caused the paper stuck to it so you will have the accordion paper jam.
check at the rear part of your printer there a backdoor latch there.. open it..and you can get the jammed paper easily.. if there is a pieces of paper left..you can get it by force.. rid the paper into pieces and clean the rollers of your printer.. and restart you printer..
Check the paper output area ( around the output rollers) for a small piece of paper. You may need to disassemble the output paper assembly, and clean the rollers, or replace the paper output assembly.
In reality, what you have is one part of the printer trying to "push" the paper, while another part of the printer is trying to "pull", resulting in the wrinkle.. The problem may also be with a paper output sensor being stuck, which is why I suggest you check thoroughly for paper scraps in the output assembly.