Ink system has failed. Error:0xc18a0001
my printer is HP Photosmart C6280 All-in-One i have an Error massage (Ink System Failure)it says: ink system has failed. unable to print. refer to printer...
ok i got it...
Press and Hold the “Print Photos” &”Red Eye Removal” buttons.
Release both buttons. Display should say”Enter Special Key Combo”
Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”
Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)
Press and release the right arrow button until the display says “System Configuration Menu"
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so
that, either the “Welcome to Photosmart Express” screen appears, or,
the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power
cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message “USE POWER BUTTON TO
SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt
print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
if this doesn't work, i'd call hp support.
Oct 02, 2008 |
Office Equipment & Supplies