HTC Touch Diamond Smartphone Logo
Posted on Feb 21, 2009
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Start button not working right

When I hit the start, a few items come up. Not all them. When I touch on settings, nothing happens

1 Answer

Anonymous

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  • Expert 93 Answers
  • Posted on Feb 27, 2009
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Joined: Dec 30, 2008
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Try A soft reset, open the back/battery cover and press on the reset button w/your stylus.

If it still is the same check to see if you have any programs that make 'modifications' to Windows Mobile, or Touch flo 3d, etc. As it might cause the problem. If you recently installed a program, try removing it. Of course you would have to do this through activesync or the vista equivilent.(Windows Mobile Device Center)

To do this in active sync go to Tools>Add/Remove Programs. Not sure about vista as i dont have it.

If you still can't fix it, do a hard reset, its in settings>clear storage, but i dont know how you would get to it.
Or use the hardware buttons, while the diamond is on, press/hold the power button, volume down (lower one) button, and ok/enter button, at the same time, with your stylus, press the reset button in the back. Yeah it sounds like im lying, but im not :P (Note some say you don't need to press the power button too, try a combination of the 2 if mine didnt work.

HARD RESET WILL REMOVE ALL YOUR DATA! So make sure you sync all your contacts to outlook on your PC through active sync, and make sure they're there. Your programs will be removed and will have to be reinstalled manually (other than the originally included software, like internet explorer, opera, office, etc). But if you installed through a setup file on your pc, which later makes activesync install it onto your diamond, you can reinstalled through active synce after a hard reset, by going to add/remove programs and checking the boxes for the software you want to reinstall.

  • Anonymous Feb 27, 2009

    Forgot to tell you to keep holding down those buttons after you press the reset button. But you can let go of the reset button, just keep holding the rest until you get a message on your diamond saying to press 'whatever key' to reset to manufacturers settings, or other key to cancel.

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