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Kenmore Series 80 Washer Won't Spin

I have a Series 80 washer (Model 110.23832100) that fills, washes and drains but when it enters the spin cycle it will just sit. Raising the lid and closing it will start the spinning, as will pushing and pulling the timer knob. Is this the timer or some other issue? Thanks.

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  • Anonymous Feb 21, 2009

    We've been having the same problem for a couple of months. If we hear the spin cycle starting (without the spin) we run back to the laundry room to open and close the lid. Once done, the cycle continues without a problem. If we miss the opportunity to do this, we have to use the knob to set the spin cycle manually. I just read about this today in a magazine. The article pointed to the lid switch as the problem, which gets damaged by slamming the lid down.

  • AbleDog Mar 21, 2009

    I have to remove some of the clothes to the point where there are only a few towels in it. It spins okay then but I still have to manipulate the control knob to set it manually to spin.

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  • Kenmore Master
  • 3,361 Answers

Your timer has failed to initiate a pause for the transmission to lock in.
Replace your timer. Solve your problem.

Posted on Feb 22, 2009

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  • 1937 Answers

SOURCE: kenmore 80 series model 110 23832100 - Washer

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110+23832100&pathTaken=partSearch

and you'll see a list of major sub-components with diagrams and parts.


If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

See the following Whirlpool / Kenmore service manuals for these washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

See the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin
gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

All told, fixing ours cost less than $30 including about 16 oz. of 80-90 weight gear oil (from an auto parts store) instead of $170 plus service for a new transmission.

Posted on Mar 14, 2010

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