Question about Kenmore Washing Machines

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Motor works, gear-like raspy noise no action

I,m not sure how to get inside to summerize the problem, looking for schematic. the machine is approx. 10 yrs. old

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The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

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Posted on Sep 14, 2010

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1 Answer

My LG Front Load washing machine is making a grinding noise on spin cycle I believe it is coming from the motor


Hello. The noise you are hearing on spin is a failed basket support bearing. Depending on the model, you are looking at a cost of a professional to repair it of around $400+. If you do it yourself, around $200. This is a common failure on LG washers.

Apr 28, 2014 | LG WM2487H Front Load Washer

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I have a Kenmore series 80 Washer. It was working fine till it reached the spin cycle and the machine started making a grinding/whirring noise and the basket would not spin - however, the agitator does...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If it will drain but won't spin the problem is likely in the transmission. "Neutral Drain Assembly".

See the Whirlpool / Kenmore Service manual for top load direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

When ours had a similar problem, we looked at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) and noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 15Oz of gear oil (auto parts store) , remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode. I'd also check the other gears in the gearcase although most of them are metal.

If that's the problem, install a Neutral drain kit or spin gear, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Jan 20, 2011 | Kenmore 24032\24036 Top Load Washer

1 Answer

The washing machine is working alright but when its spinning, theres a noise that sounds like its something broken inside... But u cant hear the noise when its on fast spin.


Can be front the drive at the bottom of the washer. I assume this has a high speed spinning and so there is a gear box which can be having less lubrication. So make sure that the motor drive section of the drum shaft assembly is well lubricated so that the noise at high speed reduces.
if you can do a mechanical job , it will be good to remove and reset with good lubrication and maybe replacement of the bearings.

Jan 20, 2011 | LG WD-16115FD Front Load Washer

1 Answer

The drum is very noisy when it turns and spins? There is no rattle but it sounds very raspy.


Sounds like the main drum bearings have failed.
Remove rear panel, and remove the drive belt.
From the front open the door ,and spin the drum by hand,
If it feels rough, or is rumbling at all, then the main drum bearings have failed.
If no obvious noise, then it could be the motor bearings that are noisy.
Hope this helps.

Dec 09, 2009 | Bosch Washing Machines

1 Answer

My washing machine won't spin. I check the motor


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool / Kenmore PDF on operation and maintenance of their top load, direct drive washers.

It has a good description of how the transmission works.

Following is the Whirlpool parts diagram for their commercial top load, direct drive washers including transmission parts and numbers. The parts for the consumer washers are basically the same.

We assume that something broke the coupler the first time.

I'd check to make sure that when you put the new coupler in, the six holes in the rubber piece lined up with the prongs in the plastic pieces.

If they did, the next thing to check is the transmission.

Following is a description of how to pull the transmission / gearcase.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

I found that instead of buying a special spanner wrench to remove the Tub Nut, a 10" pipe wrench opened fully and hooked to one of the prongs on the Tub Nut, giving it a quick tap with a hammer does well.

You really don't have to remove the drum and Tub Nut and drive block to remove the transission.

I'd pull the transmission and try turning the input shaft manually both ways, clockwise and counter-clockwise.

If it won't turn, it's likely that something in the transmission has broken and is jamming the main drive shaft.

There are a couple of plastic parts in the transmission. The Agitate Cams and the gear teeth on the main spin gear.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 16Oz of oil, remove the clip holding the main spin gear on and check the plastic agitator cams and the main spin gear.

The main spin gear is relatively expensive (Approx.$90 ) so if that is broken, you might want to consider a replacement transmission.

The Agitator Cams are only about $15,


Oct 03, 2009 | Kenmore 24902 Top Load Washer

1 Answer

I have a Kenmore washing machine Model 82670110. It will drain the water but will not spin, it makes a very loud clicking noise when it should be spinning. Please help me know what to look for.


Is the clicking consistent with the motor cycling on and off (are the house lights flickering)?
If so, look for loose wiring at motor capacitor located inside the console.
If not, look for a broken motor coupling (connects motor to transmission), you will also have little to no agitation.
If the motor coupling looks ok, it could be the transmission (gearcase) that is defective. The transmission usually comes with a 10 year warranty so get it serviced.
Good luck!

Mar 02, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

The agitater has stopped working


Belt needing to be replaced is obvious.

As for a schematic of the motor, I think what you are really needing is a wiring diagram and schematic of the complete washing machine. Most often, there is a paper one glued to the inside of the removable panel on the back of the washing machine. Either there, or inside the control head on the top of the washing machine.

Please include the specific model number in any replies.

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1 Answer

Drum doesn't move or spin


kenmore tumble action washer model#417.44152400,
Washer is approximately 3 years old. Will not drain or spin. When it tries to spin, clicking noise heard inside of unit. Would a clog insie the lines disable the spin cycle ?

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Admiral Designer Series Super Capacity Washing Machine


This machine will rotate the motor to agitate in one direction and then reverse to activate the pump and the clutch for spin. I would remove the inspection plate and watch the motor and pump in action in both wash and spin, go to www.apdepot.com and dig around you will find parts and a wire schematic on this machine.

Jul 23, 2008 | Admiral AAV7000A

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