I tried to print an email at work so I could keep that information. Instead of printing the one I wanted, the printer is wanting to print all emails (like a history of all employee's emails). We have no manual of this printer and have had no instruction. I've tried turning it off and then on again and it starts printing where it left off. I tried right clicking the printer ( it has no options to cancel). My fear is that management will think I was trying to print something I had no business even knowing about.
Any help will be much appreciated.
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when printing, you may press the CANCEL button on the printer, right-click the printer tray icon and click view print jobs, then cancel a print job before it completes. you may also want to try specifying only the pages you want to be printed instead of selecting all pages to avoid unnecessary print outs. hope this helps and let us know how it goes.
Sounds like a driver problem. I would try disconnecting the printer from your computer and power cycling it (unplug it for a few minutes). While it's unplug uninstall and then reinstall the print driver. If that does work email me.
just turn the printer off...and delete the commands from the error and job folder...you have to insist ...and try to open it from control panel or Hp in all programs .if it doesn't work from tray system ...this is the way to annul the commands...if it does not want to ..restart and try it again until it get rid of it ...restarting will make it not see that is used by another device ..
Turn off your printer and completely unplug the USB cable (from both the printer and the computer). Next check if the stopped document or the later documents are in the print spooler queue. If you can cancel all documents from the queue, do so. Otherwise: from Start Run (or the command prompt) type: net stop spooler [enter] then type: net start spooler [enter]
This works in XP and older MS Operating Systems but I've never tried it in Vista.
If you only enter the first command, you need to reboot the computer and then take a long coffee break after logging in before trying to print again.
Hi there. Go under control panel, printers and faxes, double click on the printer that's giving you problems and select the jobs you want to cancel, right click and cancel. If that doesn't work, go under Control panel, Administrative Tools and then Services. Find Print Spooler, doble click on it, stop the service and then restart it.
It should work.