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I have an HP laptop ~ The speakers quit working shortly after I pluged in headphones. Please help!

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New soundcard, i had the same issue few weeks back

Posted on Feb 21, 2009

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hi,
whenever you put in the head phones the speaker will stop working and when you take the headphones out they will start working again this is their normal behaviour.

Further Queries are welcome

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First of all, make sure that the issue is with the Speakers or with the Audio Card of the notebook.

First, download and install the Audio Drivers of the Notebook from the link below :

ftp://ftp.hp.com/pub/softpaq/sp30001-30500/sp30262.exe

Please save the file in the Notebook and double click it after the download completes to install the drivers.

Restart the computer once the installation is completed.

Now, try playing any audio file using Windows Media Player.

If you are not able to get any audio from the speakers, try pluging Headphones into the Headphone Jack of the Notebook.

If you are able to listen audio from the Headphones, the issue is with the Speakers where you need to replace them.

However, if you are not able to listen audio either from the Speakers or from the Headphones we need to suspect the Sound Card.

Contact HP Chat support and find the Part Number of the Speakers if there is audio from the Headphones.

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Before you go changing drivers and re-installing.
Are you useing the Headphone set supplied by HP on the Laptop ?
The Male jack may fit your input connection but be the wrong connection configuration.
Just an idea. Try a regular mic and make sure it works before making all kinds of changes.
If the headphone set was supplied by HP with your unit, then you may want to bring it buy Radio Shack and ask them to check it for you.

A short in the input wiring will mess things up.
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Looks like there is some problem with the stereo headphone connector. As its a hardware issue, I would recommend sending it to the service center.

You may also use external speakers temporarily.

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