Question about Kenmore 24032\24036 Top Load Washer
My wife started the washer with a load of clothes and the washer filled with water. The cycle dial did not move at all, and it will not agitate, spin or drain by moving the dial manually. I've checked the obvious for power at the outlet/breaker not tripped. I read the post on the lid switch, took the two screws out of it and pulled it out past the tub where I could see it and it clicks when I press down slowly on it, but, it also looks like it's either cracked at the gray/black seam, or is in two parts. I'm not sure which. I don't know how to simply open the washer top where I can get to the switch from under the lid... it doesn't just "unsnap" and tip open like in the "olden days", so I'm sure there's a trick or something here I'm missing. Any help would be greatly appreciated.
It appears your timer/main controller has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 14, 2010
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Posted on Jan 02, 2017
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