Question about Saeco Starbucks Sirena Espresso Machine

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Won't fill with water

My sirena is less than two months old and worked fine. the blue light came on indicating its low on water when it wasn't. i took the cotainer out and refilled the water but it still doesn't work and the blue light stays on. what do i do?

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  • beckysue Apr 15, 2009

    The blue blinking light is on indication needs water.  The tank is full.  It won't make espresso, but the wand lets out water.


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You need to descale the machine every 3 months or so. Try that --- Starbucks carries descaling powder for ~$4.

Posted on Dec 21, 2009

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At only two months, this should still be under the manufacturer's warranty. What you should do is take it back to the retailer or contact the manufacturer for service.

Posted on Feb 21, 2009

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2 Answers

Water light is on ,Water tank is full but the light stays on


If the water tank stays full it indicates that the pump cannot function properly.
Before first use, the Sirena pump needs to be 'primed'. This is indicated by the blinking blue 'water' LED. On a new machine (or a refurbished one as in my case), empty the water container first, then
  • remove the plastic water container
  • activate the small spring valve mechanism built into the bottom of the water tank.
    This plastic valve mechanism could initially be hard to depress, because the small metal spring is too strong, or the entire mechanism may be stuck altogether. Exercise this spring and the small valve a few times (ok: 10 times).
  • once the spring-loaded valve moves freely (it becomes easy to depress with your finger), the pump will have no problem activating the spring mechanism and starts sucking water out of the tank:
  • refill with filtered water almost to the top and observe the floating magnet (fill indicator) now in its UP position. You will have to refill the water after a few shots and using steam.
  • Press the ON/OFF button and open the steam knob clockwise all the way until you can hear the pump working and a steady stream of water escapes... onto the floor, or if you're smart, into a small container.
  • Once primed, the pump can operate and in turn, the machine starts heating up.
  • Now you can make your espresso, and even try the steam wand after it shoots out a short stream of water. Once you have steam coming out of the wand, you can start getting serious about making your brew...
I believe that a lot of problems, like failure to heat up, machine doesn't work, etc. are caused by this small spring mechanism being a little hard to operate initially. The Sirena is programmed to operate ONLY if it can extract water out of the tank.

Try it and enjoy the superb cappucino, espresso, etc. -the beautiful Sirena was born in Italy and is a little temperamental, but will be your best friend with a little help in the mechnical department (Think FIAT). By the way: I am a German engineer -no kidding.

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Check the thermostat or element on the top of the machine.

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Gary,

I have the same exact problem with mine starting today, did you get this figured out? I'd love to know if it's fixable or not as I was planning on selling my previous machine. If it's an expensive repair, I'll just have to ditch this one and go back to my previous one.

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johnshami had this solution on another post, and it worked for us:
  1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
  2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
  3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
  4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.

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5 Answers

Blue light blinking, tank full, water not heating up


noavatar_s.gif rktcyntst
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You need to prime the machine with water. Fill the water tank. Plug the machine in and turn the power on. Instructions state the lights will flash, but they won't. Blue water drop will illuminate indicating the machine is empty (the water tank is full, but the pipes in the machine are empty until you do the following). Place a cup under the steam wand, and rotate the steam knob fully to the "on" position (fully clockwise as you view it from the side until you hit the hard stop). No need to use force, just rotate until you hear the pump turn on. At this point, you'll hear a pump running, and after 10-30 seconds, water will be ejected from the wand. Continue until the blue light goes out and you're ready to brew. At this point, I think the lights flash and it comes up to temp. One more thing, when using the steam wand, always turn the knob until the pump engages, or you run the risk of emptying the water line. Hope this helps and enjoy!

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Just had this happen. Finally I let water run through the steam wand (thought it had to heat up first). Water ran through (until blue light stopped blinking) and now the other lights are blinking...we will see if it works now.

Sep 05, 2009 | Saeco Starbucks Sirena Espresso Machine

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johnshami had this solution on another post, and it worked for us:
  1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
  2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
  3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
  4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.

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anytime the water runs out and you need to refill the tank, you need to bleed the line so to speak. Take an empty cup and put it under the wand and open the knob of the steam wand until the blue light stops flashing

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