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Water dispenser in door stopped working

I have a GE GSH25JFTA BB refrigerator and the water in the door stopped working. The ice is working fine. The water is getting to the bottom of the freezer door.

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  • Anonymous Mar 13, 2009

    water just stopped dispensing one day. put in a new water filter and still not working

  • Festus Smith May 06, 2009

    I have same issue. Water in the door freezes and stops working. Have to open the freezer door and allow it to warm to get it to start dispensing water again.

  • Jonathan Moore
    Jonathan Moore May 17, 2009

    I appear to have [had] the same problem.  Open the freezer door and let the water line thaw.  I put a sheet of plastic and a sheet of foam insulation over the freezer opening while the door was open to keep the cold in.  The water dispenser will not work with the freezer door open... so you just need to reach in at the top and hold the door switch down to check to see if the line has thawed.

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SOURCE: GE refrigerator freezer water dispenser failure GSH25JFTA

Some have said that if you are fridge is still making ice, then your water line may be frozen. So you need to let it thaw out by leaving the freezer door open. Figure out somewhat to try and keep the cold air in by using plastic sheeting or something, until the line thaws. You can't dispense water with the door open, so reach up press the button that makes it think its closed and try to dispense the water..or just shut the door to test it out. I am going to try this when I get home today, because I am having the same problem on my GE model# GSH25JFTA BB.

Posted on Mar 29, 2010

  • 1891 Answers

SOURCE: GE GSH25JFTA refrigerator has stopped dispensing water. Ice is OK

change the tempt of freezer if too cold it will freeze line . try seting it for 5 to 20 deg some run below 0 and will freeze the water .. mm

Posted on Jul 29, 2010

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change the tempt of freezer if too cold it will freeze line . try seting it for 5 to 20 deg some run below 0 and will freeze the water .. mm

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Some have said that if you are fridge is still making ice, then your water line may be frozen. So you need to let it thaw out by leaving the freezer door open. Figure out somewhat to try and keep the cold air in by using plastic sheeting or something, until the line thaws. You can't dispense water with the door open, so reach up press the button that makes it think its closed and try to dispense the water..or just shut the door to test it out. I am going to try this when I get home today, because I am having the same problem on my GE model# GSH25JFTA BB.

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