Question about HP Officejet 5610 All-In-One InkJet Printer

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We're trying to load the software disc for the 5620 but when we put in the imac it asks a couple of questions, says it is loading and then does nothing. Any thoughts?

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I would go to the HP site and get the latest drivers for it. Try those and see if it corrects your problem.

Posted on Feb 21, 2009

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I just bought an NX410 printer and when I put in the software nothing happens. I'm actually not sure what side goes up so I tried it both ways. The printer is on and the ink and paper have been istalled....


Hi

This is a link to the user manual in case you don't have one:
http://www.retrevo.com/d/ds/progress?doc=c4c3912f335de1b784ae93fe8a87dbcb

After I reread your question a couple of times I think what you're saying is the CD is not auto starting in your machine. If this is not the case then open up that user manual and reread please. If this is the case then on your computer go to START, My Computer. Put the Epson CD in your CD/DVD drive. Now on the my computer screen you should see the CD/DVD drive respond with the name of the CD. Click on this icon. This will show you the files on the CD. Click on one that says either Install or Setup. Now your software should begin loading. Good luck

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sounds like it hasnt been installed properly

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