Question about HP Photosmart 8250 InkJet Printer

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My Live Chat with fossildude half an hour ago

I did not find this either expert or helpful. He simply directed me to the HP Support site where I could download the driver I had told him I had already downloaded. His other suggestion, to re-format my hard disk, is a non-starter. Who would go those lengths to install a printer which others have had difficulty with, when the system works perfectly otherwise? I think you should implement your guarantee and refund the $19.99.

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Hi again!

I know it is odd, but i am here and willing to help!

here's another option, first download the software/drivers for the printer from the link below.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=uk&lang=en&product=443024

second sign in as administrator or your account may have those privledges already. during the install if there is a spot make sure that the printer is available to all users.

You know, troubleshooting mostly taking some time, just need to be patient. troubleshooting means, taking and acceptiong all the possible solution until it fixed.

Regards!

Posted on Feb 21, 2009

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OK.. here's how this works:

You would need to go on to HP's Live Chat.. once there you would (hopefully) get them to understand that you were directed to this upgrade offer based on the serial number of your OJ Pro 1170 and that there's no XP support.

They offered: HP OJ Pro L7680 REFURB @ $291.99
PhotoSmart 3210 REFURB @ $164.99
OJ Pro L5780 REFURB @ $110.99

Not bad deals, but it's up to you...

If you need help on how to get to HP live chat, let me know.

Maggie

Feb 22, 2008 | HP OfficeJet Pro 1170c InkJet Printer

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