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I have a hp photosmart 2610 printer when it loads the paper it picks up 3 to4 sheets at atime and it jams I am using 24 lb all purpous paper what is the problem?

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After time the pickup roller stop picking the paper due to dust coming from the paper, try cleaning all the pickup parts with isopropyl or some other solvent that will not attack plastic

Posted on Feb 21, 2009

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Paper jammed when loading paper, don't know how to clear jam


Hi,
Welcome to FixYa.
To clear the paper Jam, follow the steps below.
1. Remove all loose paper from the paper In tray.
2. Do not pull paper jam from under the front cover.
3. If there is more than one sheet stuck in the printer, remove the paper sheet at a time.
4. Make sure no scraps of paper are stuck in the printer.
5. If there is open the door at the back of the printer.
6. Pull the jammed paper out of the printer.
7. Check again to make sure no scraps of paper are stuck in the printer.
8. Close the back door.
9. Restart your computer.
Hope this information will help.
Thank you for using FixYa.


Mar 24, 2011 | HP Photosmart 2610xi All-In-One InkJet...

1 Answer

I wish to use my HP Photosmart C8180 to print heavy weight cardstock... is there a setting that I can select to do this?


Step Three: Check the paper type Verify that only recommended paper is being used for printing. The recommended paper types and weights for most HP printers include:
  • Plain paper, 20 to 24 lb (75 to 90 gsm)
  • Legal size paper, 20 to 24 lb (75 to 90 gsm)
  • Card stock, up to a maximum of 110 lb (200 gsm)
  • Envelopes, 20 to 24 lb (75 to 90 gsm)
  • Photo paper, 145 lb (236 gsm)
NOTE: Supported paper weights and types vary by product. Check the Specifications sheet for your product for more information.

If you use card stock up to a maximum of 110lb then there should be no special mode to enter to print on this type of paper. Photo paper weighs in at 145 lb maximum which is heavier and can be printed on without selecting any special 'mode.'

Good luck on printing on heavy card stock.

Jan 21, 2011 | HP Photosmart C8180 InkJet Printer

1 Answer

A sheet of paper had remain in the cylinder


  1. Remove the rear cleanout from the printer.
  2. Gently remove any jammed paper or bits of paper.
  3. Close the HP Paper Feed Cleaning Kit software on the computer.
  4. Load plain paper in the printer paper tray.
  5. Press the Power button to turn the printer off.
  6. Press the Power button to turn the printer on.
  7. Try printing again. If the printer still does not pick up paper or if a paper jam occurs again, service the printer.


Other solutions customers found helpful » HP Paper Feed Cleaning Kit -- Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000 » HP Deskjet, Photosmart, and PSC All-in-Ones -- 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper » HP PSC 1600 and 2350 All-in-One Series Printers -- 'Paper jam: Press OK to continue' Message Displays on the All-in-One

Dec 15, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

When printing in color, the color runs


Specifications state the following:


Plain paper (16 lb to 24 lb),


thick paper 1 (24-1/4 lb to 40 lb),


thick paper 2 (40-1/4lb to 55-1/2 lb),


thick paper 3 (55-3/4 lb to 68 lb),


thick paper 4 (68-1/4 lb to 72 lb), OHP transparencies, postcards*, letterheads,


colored paper, envelopes, label sheets, banner paper (24-1/4 lb to 55-1/2 lb)*


Duplex: Plain paper (17 lb to 24 lb), thick paper1/2/3 (24 lb to 68 lb


*Can only be fed through the bypass tray.


These specs are directly from the user guide.


Is the paper running through the bypass tray

Jul 13, 2010 | Samsung CLX-2160N All-In-One Printer

1 Answer

Hp color LaserJet 3700 jams 70# uncoated letterhead stock


Hi manitou344:
Here is some info that might help you.

Table 1-8. Tray 1 paper sizes1
Media Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers.

Jun 30, 2009 | HP Printers & Copiers

1 Answer

Hp photosmart pro B9180 does not sense paper


Hello sir; You need to clean paper pick up roller, and rubber pad(right underneath the roller) as well as paper sensor.

Jan 12, 2009 | HP Photosmart Pro B9180 InkJet Printer

1 Answer

Kodak 5300 paper jam


What kind of paper is jamming?
The paper could be too thin, or too thick.

Have any young children visited you recently?

My neighbour's grandson thought the paper tray was a great place to hide his Oreo cookie and gummy bears. The crumbs on the roller made the paper wrap around inside. It was cheaper to buy a new printer than pay for a tear down. This happened to my neighbour over Christmas.

Check for spilled ink inside the cartridge area.
If Ink has dripped down on the rollers, that would jam the paper. This would only be an issue if anyone moved the printer. Could your cleaning person have done this? It happend to me, once.

Have you checked the slider that adjusts for different paper sizes?
It could be putting too much tension on the paper and throwing off the timing of the paper travelling through the printer, so the sheet is in the wrong place at the wrong time and jams up.

Is it 8.5" x 11" photo grade inkjet paper or 4" x 6" photo paper?

Before I print, I check that the paper type setting matches what is in the tray. If it is letter size premium photo paper, then I choose that paper in the printer settings. If it is premium letter size paper for documents then I choose that paper, so the printer can adjust itself to the paper.

Are you using recycled paper?
My Kodak, HP, Epson, and Canon printers jam. Recycled paper really screws up my machines. I don't like it and can't use it.

Do you have too much paper in the tray?
Try 5 or 10 sheets only in the tray to see if the amount of paper was the culprit.

Have you tried a different package or brand of paper?
One time a package of 500 sheets of HP inkjet wouldn't go through my KODAK , but worked fine in
the other printers. The next package of HP paper worked fine.

How long has the paper been out of the package and sitting in the printer?

Try fanning the paper.

Has the humidity in your area drastically changed in the past week?
I have to keep the paper sealed in the original package. Inkjet paper out of the package is affected by humidity where I live. Winter heating causes out of package paper to collect static and stick to the rollers. Summer temperatures with high humidity causes out of package inkjet paper to absorb moisture from the room. This humid paper sticks together.

Is the paper meant for a photo copier or laser printer/copier?
I get lousy results with non-inkjet paper in every brand of injet printer I use.

Is it Brand name InkJet paper, like Kodak, XEROX, or HP?
I stick to brand name inkjet and photo paper. Dollar store paper always jams in my printers.

For Document Printing I use either:
Kodak's 24 lb Ultimate Inket Printer Brightness 98 paper,
XEROX Premium Inkjet Brightness 98 24 lb,
or
HP 96 Brightness Premium Inkjet Printer 24 lb paper.

For Photo Printing I use Kodak's Ultra Premium Photo Paper, and adjust the printer's settings for it.








Jan 05, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Photopaper


You could take some mild soap and water and clean the wheels with that. Change the amount of paper you put into the printer and make sure you fan it before you insert it in.

Another idea I have done is put one sheet of photo paper up on top of the paper supply and put regular paper stock down below that.

Jun 17, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Paper keeps feeding


Just started happening yesterday to my HP printer as well....a virus maybe?

Jan 25, 2008 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Printing jammed on thicker paper


See the manual. It looks as if 120g/m2 is the heaviest paper it can use:
"Set Type to correspond to the paper loaded in the tray from
which you want to print. This will let you get the best quality
printout. If not, print quality may not be acheived as you want.
Thin: Less than 19 lb (70 g/m2) thin paper.
Thick: 24 lb to 32 lb (90~120 g/m2) thick paper.
Cotton: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert
25 % and Gilbert 100 %.
Plain Paper: Normal plain paper. Select this type if your printer is
monochrome and printing on the 16 lb (60 g/m2) cotton paper.
Recycled: 20 lb to 24 lb (75~90 g/m2) recycled paper.
Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded
paper."

Nov 22, 2007 | Samsung CLP 300 Laser Printer

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