Question about Epson Stylus C43SX InkJet Printer

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Shows replaced cartridge as empty

I have a epson stylus c43sx. the black ink was out recently, i went ahead and got it refilled. Now that i have installed the refilled cartridge, it still shows blank ink cartridge is empty. I cannot clean the head, as it says ink is low or out, and so head cleaning cannot be performed. i cleaned the cartridge hole and the plastic stud at the base of the cartridge seat, but with no luck. please help...

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  • My reply is May 11, 2010

    Is your replacement cartridge an Epson original or "Compatible"?

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The cartridge chip needs to be reset to "full"; for this you need a chip resetter - this should have been done by whoever refilled the cartridge for you. You can get your own Epson chip resetter very cheaply on E-Bay.

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Posted on Feb 21, 2009

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How to Replace catridge epson stylus c43sx


Are any of the cartridges empty or not? Always replace the cartridges with the printer on.

If you do not have any low ink alerts, you need to enter the maintenance mode. Press the Maintenance button (has both an ink drop and a paper symbol) and the Power button at the same time. Then open the black printer cover (lift up).

If any cartridges are low or out, just lift up the printer cover. Then press the maintenance button. The cartridge carrier will move the empty cartridge to the replacement position. (If both cartridges are out or you are using the Maintenance mode, the cartridge carrier will move the black cartridge to the replacement position.) Lift up the cartridge clamp (at the back of the carrier for current cartridge to replace; it will rotate towards you.). Then lift the cartridge up; dispose of the empty cartridge. Unwrap your new cartridge and remove the yellow tape (do not touch the IC chip or remove the other tape from the cartridge). Push the new cartridge straight down into the carrier.

Close the cartridge clamp and press the maintenance button to move the color cartridge to the replacement position. Repeat the cartridge replacement steps above for that cartridge. Close the printer cover. Then press the Maintenance button again and wait while the printer charges the ink system.

For pictures to go with the steps, see http://support2.epson.net/manuals/english/ij/stylusc43/REF_G/INK_1.HTM .

I hope this helps.

Cindy Wells

Sep 11, 2012 | Epson Stylus C43SX InkJet Printer

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Are they "original" Epson ink-cartridges, or have they been refilled? Often, the refilled cartridges will show as "empty", but they work, until they _do_ get empty.

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My Epson Stylus C43SX does not print without the black ink


I sympathise with your frustration - we all feel it. Epson printers, by design, will only work if all cartridges are present and correct. When you change a cartridge or carry out a head clean, the ink charging and head cleaning is carried out on all cartridges. So what you are experiencing is normal, I'm sorry to say.

My advice is to buy the cheapest compatible cartridges you can get - have a look at e-bay in particular. In the UK a set for the DX4000 would cost less than 6 UK pounds, including shipping. If you are prepared to buy several sets at once you can save a lot more.

Note for future reference that your query was in the C43SX section - make sure you post your queries in the right section, otherwise people who could help you may well not see it.

Oct 18, 2008 | Epson Stylus C43SX InkJet Printer

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No, the Epson Stylus C43SX design requires that both cartridges are present and working i.e. not empty. If you wish to always print from one cartridge e.g. black, you can refill the empty color cartridge with distilled water and reset it to full. For this you will need a chip resetter (very cheap - see e-bay for example). Do not run with a dry reset cartridge - you'll end up with a damaged print head.

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1 Answer

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See my answer to your similar question:

t is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.

Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

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1 Answer

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See my answer to your similar question:

t is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.

Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

Apr 02, 2008 | Epson Stylus C43SX InkJet Printer

1 Answer

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It is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.

Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

Apr 02, 2008 | Epson Stylus C43SX InkJet Printer

1 Answer

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It sounds like you have a clogged nozzle. First I must assume you are using refilled compatible cartridges. You should change the cartridges for genuine Epson ones before proceeding.

Run 4 or 5 head cleaning procedures through the printer driver. DO NOT DO THIS WITH COMPATIBLE INK IN as this can make the problem worse.

If the clog does not clear or show significant improvement after 3 or 4 cleans, contact this person for information on intensive head cleaning for your machine.

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1 Answer

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I have a similar Printer. And similar problems crop up. Have tried cleaning the contact terminals in the cartridge slot? (You will notice a small PCB on the TO 38 Black ink cartridge) This terminal sends data to the Printer and then to the Status Monitor screen.If these contact terminals are dirty, or if your cartridge is not a Genuine Epson TO 38 cartridge but a generic alternate cartridge, then the PCB contact configuration will be different and so will send wrong data to the Printer Logic Processor. My suggestions are 1. Make sure yours is a Genuine Epson TO 38 cartridge 2. Clean the contacts in the Cartridge compartment. 99% your problem should be solved. Pravin Gupta, India guptapravin@hotmail.com

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