Question about Jacuzzi Bath Era BK37 959 White toilet bowl and tank

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I am looking to replace the part inside tank that lifts flapper

I cannot flush because the chain from the handle to the (flapper) has come apart. I 're-hook' it but every week or more it comes loose again. I am tired of re-hooking and would like to just buy a new piece wiht chain intact. Where can I find this piece? I hacve a jacuzzi BK37

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Remove the entire chain, and take it to a hardware store, or home center (Home depot or Lowes) and ask for a suitable replacement.
Or you could replace the entire flapper that comes with a chain, at any of the above named stores.
Dont forget to take the flapper with you...
Good luck

Posted on Feb 22, 2009

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Flapper valve closes too quickly


Fill the breather hole (1/8" hole) inside the flapper.This is designed to let air out so the flapper will sink. Now it floats longer letting in more water. 25%percent more in my case.

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Toilet loosing water in tank. Makes little hissing noise.


the little hissing noise is probably the valve slowly filling the tank back up and the water leaking out is probably because the flapper ball needs replaced. You can see it and get to it and replace it very easily, it is the black ball in the bottom of the tank, it has a chain going from it to the flush handle.
First make sure the chain has not flipped over the handle or gotten twisted, I have seen this happen and it does not allow the flapper ball to go all the way down and seat.

If you rub you finger across the top of the flapper ball and black (deteriorated rubber) comes off then replace the flapper ball, remove the clip from the handle, lift the fubber ears of the flapper ball off of the plastic posts at the base of the bowl fill tube, and replace making sure that there is not to much slack in the new chain, just adjust the clip on the new chain where there is just enough so that the new ball seats.

Make sure you turn the water off to the toilet before you replace the flapper ball your valve in the tank will open to fill the tank and it will run until you get a new flapper in place.

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Toilet runs slightly, can minimally depress the handle to release a bit of water, and it will stop. How to fix?


Toilet runs continuously or doesn't flush adequately

Jiggling the handle might work for a while, but if your toilet is always running or doesn't flush adequately, you need to perform these simple fixes that usually can tame a noisy, inefficient toilet.

Check the Chain

The chain attached to the rubber flapper often becomes loose, causing incomplete flushing and/or continuous running. To fix it, remove links from the chain using needle-nosed pliers until it's tight.

Check Water Level

Improper water levels can also cause problems with your toilet. This can be fixed by adjusting the ball ****, which is located next to the overflow pipe, the open tube to the right of the handle. Adjust the ball **** so the water comes to ½ " below the overflow pipe.

Clean the Surface of the Flush Valve

A continuously running toilet can also be the result of a faulty flush valve. Because the valve is made of rubber, it can decompose or warp allowing water to escape from the tank into the bowl. Clean the sealing surface to see if this will improve the seal. If too decomposed or warped the valve may need to be replaced.

Replace the Flapper

Remove old flapper and replace with a suitable replacement. Attach the flapper to the overflow pipe inside the bowl. Then attach the lever chain from the flapper to the handle lever making sure the chain is taut.

This video will help familairaize you with the flushing mechanism and the repair:

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Lift the tank lid off, place it somewhere safe for a moment, and look at what happens: If you're talking about jiggling the handle to get the tank to start to fill with water, then it sounds like the chain or rope is out of adjustment. It can't be TOO TIGHT or the water will leak past your flapper (will cause your dripping noise, tank water level will leak down, causing constant refills), and it cant be TOO LOOSE or the toilet won't flush correctly. Since you didn't mention trouble flushing the toilet, I think that it may be a little too TIGHT. When you jiggle the flush lever-it is supposed to pull a chain or cable to open the flapper at the bottom of the tank. Flush the tank and watch what happens-all the way through to refilling the tank with water and shutting off the water refill valve-Does the flapper get stuck on the chain or something? It is supposed to fall back down to allow the tank to refill after flushing out your toilet. Does the chain look very loose? The dripping sound you described indicates that the flapper is not sealing 100%. The flapper is very easy to replace, you just have to get the adjustment set for when you flush the toilet how sensitive you need it. You amy have to play with it a little bit before you get the adjustment correct.

Hope this helps!

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1 Answer

Where could I find the flapper for Sterling 1.6GPF toilet?


Here's the easiest way: Close the water valve that supplies water to the toilet. Lift the lid off of the tank. If you look in from the top, you'll see a long white tube in the middle of the tank running from the top to the bottom. It is called the overflow tube. At the base of the tube is the flapper, and it anchors to the base of the tube, and is actuated by the handle on the front of the tank pulling the chain connected to the flapper. Flush the tiolet, and you'll see what I'm talking about. To replace the flapper, you'll need a replacement. Remove your flapper and get a pretty good look at it. You can buy a replacement at any hardware store. A 'universal' replacement should fit, but take the old one with you to be sure. When you look at the new flappers, you'll notice a rubber ring attached to the flapper, and you may not have one on yout toilet. No worrys here, the ring can be cut out if yours is of the type that just clips onto two lugs at the base of the overflow tube. Install your flapper, hook up the chain and turn the water back on.
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Best regards, --W/D-- please feel free to rate this solution....Thanx!

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