Question about Jacuzzi Bath Era BK37 959 White toilet bowl and tank

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I am looking to replace the part inside tank that lifts flapper

I cannot flush because the chain from the handle to the (flapper) has come apart. I 're-hook' it but every week or more it comes loose again. I am tired of re-hooking and would like to just buy a new piece wiht chain intact. Where can I find this piece? I hacve a jacuzzi BK37

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Remove the entire chain, and take it to a hardware store, or home center (Home depot or Lowes) and ask for a suitable replacement.
Or you could replace the entire flapper that comes with a chain, at any of the above named stores.
Dont forget to take the flapper with you...
Good luck

Posted on Feb 22, 2009


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Posted on Jan 02, 2017


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Why won't my toilet tank fill up? Won't flush

I would check under the tank lid first. A couple problems that I have found common is a broken flush chain or flapper.

(1) First thought is, your flush handle has possibly disconnected with the flapper. Looking into the tank, you are going to find it full of water or a little. If it is full, reach down inside and pull up the flapper (may be black or red). It should flush and start a refilling cycle.
If it does, look for the connecting chain and see if it is connected between the flush handle lever and the flapper. If it is not, you need to reconnect it somehow. Not too tight or too loose. The chain has to have a little slack in it but tight enough to lift the flapper when you hit the handle.
If the chain is broken loose from the flapper, you'll want to replace it.
  • Turn the water off behind the toilet.
  • Remove the flapper from the hinges (they 'should' wiggle off to the sides).
  • Take that down to the hardware store and find the proper replacement.
Installation is 'almost' just reversing your steps.
  • Put the new flapper on the hinge pins.
  • Attach the chain to a proper tightness.
  • Turn your water on AFTER that.
  • Test it while watching the flapper. If it doesn't work proper, you may be too loose or too tight. Try adjusting the chain one way or another.
If it still don't work right, turn off the toilet water again. Next ask a friend if you can look into their tank to see how it operates. (if the toilet style is not like yours, on to the next... toilet till you find one.)

(2) [assuming you have water pressure in the house] If there is little to no water in the tank... you should see a float. It will be on a wire or around a tube. See if you can make the float go down. DON'T force it. If you can get it to go down, your tank will start to fill. If not, there can be a few things wrong with the filler system. I personally would just outright replace it. Take a few pictures of it from different angles and show them to someone at the hardware store. They should be able to sell you the right parts (you can get a kit with or without the flapper. Why not get the flapper... it wouldn't be a bad idea). Ask about tools. You may need an adjustable wrench to remove/install the waterline from the bottom of the tank/valve.

Once you get that home, turn off the toilet water. And a suggestion, have a pan or something ready to catch the amount of water in the tank. It WILL come out and hit the floor otherwise. After that, just follow the directions in the kit. It should be easy breezy!!!

Good Luck!!

Apr 04, 2017 | Home

1 Answer

Toilet flapper doesn't stay up unless handle is held down until tank empties.

If the flapper won't stay up, you may be lifting it too high - you want to retain a little air inside it when it's lifted. Try adjusting it to a lower lift height.

Jan 12, 2014 | Plumb Pak Plumbing

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Flapper valve closes too quickly

Fill the breather hole (1/8" hole) inside the flapper.This is designed to let air out so the flapper will sink. Now it floats longer letting in more water. 25%percent more in my case.

Apr 22, 2012 | Home

1 Answer

I have a 1 year old toilet. The water level drops and fills about every 3 hours. What do I need to do to fix? Thanks.

You probably need to replace the flapper valve in toilet tank. This is the valve that sets in the bottom of the tank and is connected to the flush handle that you push to flush toilet. Look at the flapper and try to find one to match it at the hardware store before you try to replace it. To replace most flappers you should shut off water to toilet and remove tank lid, Disconnect chain from flush handle and remove flapper from overflow tube. Install new flapper. Adjust chain so that there is about two links loose when flapper is closed. Before you turn water check seating surface for any rough spots or scale deposits.If there are any then smoot them out with fine sand paper. Turn water back and check for proper operation. Adjust chain length as needed. Hope this helps you. Thanks.

Nov 29, 2010 | Home

1 Answer

Tilet want flush no pressure when depressing

Take off the top lid and look at the flush handle mechanism. You'll see a not that holds it onto the tank. Tighten the nut so it is snug. Don't overtighten it or you could crack the tank. Next inspect the chain that goes between the end of the flush handle rod and the flapper valve. It should lift the flapper all the the way up when you operate the handle.

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1 Answer

My dual flush toilet fills up slowly how do i fix

Lift the tank lid off, place it somewhere safe for a moment, and look at what happens: If you're talking about jiggling the handle to get the tank to start to fill with water, then it sounds like the chain or rope is out of adjustment. It can't be TOO TIGHT or the water will leak past your flapper (will cause your dripping noise, tank water level will leak down, causing constant refills), and it cant be TOO LOOSE or the toilet won't flush correctly. Since you didn't mention trouble flushing the toilet, I think that it may be a little too TIGHT. When you jiggle the flush lever-it is supposed to pull a chain or cable to open the flapper at the bottom of the tank. Flush the tank and watch what happens-all the way through to refilling the tank with water and shutting off the water refill valve-Does the flapper get stuck on the chain or something? It is supposed to fall back down to allow the tank to refill after flushing out your toilet. Does the chain look very loose? The dripping sound you described indicates that the flapper is not sealing 100%. The flapper is very easy to replace, you just have to get the adjustment set for when you flush the toilet how sensitive you need it. You amy have to play with it a little bit before you get the adjustment correct.

Hope this helps!

Nov 08, 2009 | Home

1 Answer

Toto toilet will not flush. Arm does not move inside.

You need to hook up the drain mechanism or (flapper chain, if it is hooked up you need to shorten it so when you flush it lifts the flap.

Oct 15, 2009 | Home

2 Answers

Always have to hold handle to get it to flush

lift the lid,and look, flush, the rubber valve that opens when lever is is pulled should float, so either its very loose or broken and needs to be replaced.plz rate-bozcro

Sep 10, 2009 | Eljer Aqua-Saver 12" Two-Piece...

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