Question about Sub-Zero 690 Side by Side Refrigerator

1 Answer

Lights, ice maker and led do not work (Model 690)

The light for the refrigerator worked intermittently (when the door opened). I jiggled the switch on top and must have shorted out something. I had to go to my panel and turn the circut breaker back on. The refrigerator and freezer are working. I removed the broken switch and ordered a new one. However, none of the other electrical components are working. Is there a reset button somewhere or did I blow out something important and expensive?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 56 Answers

I assume you took the switch out. If you did you cannot see the control board because it is backlit by the lights. If the unit is working you are fine. TO verify put a flashlight to the display and see if you can read it. You can call the factory at 800-222-7820 for more help on monday.

Posted on Feb 22, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

No water or ice from door & light not working properly

Needs a new dispenser, there's really nothing else that can cause this. I gave more info on your listing under 690 model. Good Luck!

Jun 10, 2013 | Sub-Zero 690 Side by Side Refrigerator

2 Answers

I have a GE Profile refrigerator that will not dispense water or ice. The panel and light work and when you try to get ice or water it does nothing. No noise either. It is model # PFSS6PKW

When both ice and water do not work it is usually related to the door / light switch failing. Check the door switch by depressing the plunger and see if the compartment light goes out. If it oes not go out the switch has failed. WITH POWER REMOVED the switch is removed by using a thin knife blade to release the single locking tab on one side of the switch. The switch had 3 terminals
C = Common
NC= Light
NO= water and ice.

You should read continiuty (resistance)
from C to NC plunger extended
from C to NO plunger depressed.

If this switch is good then there is a problem with door hinge wiring or control panel wiring.
My bet the door switch has failed.

There are 12 models of this french door refrigerator.
The door switch it item 636 of this link:
Detailed views:

Thanks for choosing FixYa,

Jul 12, 2011 | Refrigerators

2 Answers

The light on the refrigerator side of my Sub Zero does not work

The light switch at the top of the door frame is bad. it controls all the lighting including the display for the board. you will have to remove the grille up top, remove the cover over the 2 switches, and replace the switch that is all white. the one with a black back is for the fan and rarely goes bad. Just unplug the unit or at least turn it off before changing this switch, as it is live any time the unit is turned on.

May 05, 2010 | Sub-Zero 690 Side by Side Refrigerator

2 Answers

Sub-Zero 690 Side by Side Refrigerator light switch intermittent

This is a common problem - replace the left light switch with Sub Zero Part # 3060140.

Nov 25, 2009 | Sub-Zero 690 Side by Side Refrigerator

2 Answers

Fridge side light is off. fridge works

check if your bulb is busted, have it replace

Nov 14, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Freezer door light switch sticks, have to pull on switch nob.

sand it with 600 grit sand paper. and spray some lube W-D-40 on it.

Jul 25, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Ice maker does not work in the sub zero 690

The fan seemed to not work when we closed the door so we taped the button to keep the fan running,

May 16, 2009 | Sub-Zero 690 Side by Side Refrigerator

3 Answers

In door water and ice cube not working

Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

Dec 19, 2008 | Sub-Zero 690 Side by Side Refrigerator

2 Answers

Whirlpool Gs5shaxnb02 Ice maker

is there water in the ice trays?if not try pushing the test button normally underneath the unit. possibly it will initiate a reset and start working. sometimes a limit is not activated when it should be.

Aug 07, 2008 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Whirlpool Gs5shaxnb02 Ice maker

the most comon problem is the ice machine in the freezer actuates at low teperatures. actuation is when the unit goes into harvest the ice. if your freezer is not aciving low enough temperature the ice machine stops working ' check to ensure the condensor under the fridge is not pluged with dust .Also make shure there is adiquit air flow around the ice machine. hope this helped someone .

Jul 29, 2008 | Whirlpool GS6NBEXR Side by Side...

Not finding what you are looking for?
Sub-Zero 690 Side by Side Refrigerator Logo

252 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sub-Zero Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

ACME Sub Zero...
ACME Sub Zero...

Level 2 Expert

41 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Are you a Sub-Zero Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides