I have a HP 2575 Photosmart All-In-One and I can not get the paper feed to work, I have tried to adjust the paper options in the printing preferance and tried different paper, nothing worked. Is there a way to clean the feed? Or what else should I do? I can not even get it to take if I try and take one piece and feed it in!
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Erratic print feed is usually due to Quality of paper or the cleanliness of the rollers which pull the paper through the machine. You User/instruction manual has advice Paper quality and on how to clean the rollers. Make sure the machine is switched off before you attempt any internal cleaning
Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?
there is paper feed sensor inside the printer. make sure it is there and not broken off. the sensor is in the back center of the paper tray, and is spring loaded. if you can't find it, shake the printer with the paper tray facing down to see if a black piece of plastic falls out. the printer will also have this error when the printer cannot pick up the paper. clean the rubber roller with "rubber renew". you can use rubbing alcohol but rubber renew is recommended. the roller is often full of dust and fine paper debris.
reset the printer by unplugging the power cord of the printer while its on and putting it back in after 2 minutes. if this wont solve the problem then try
adjusting the paper settings. and if it still wont work clean the rollers. this would be the last step. if not solve the printer is of no good
I had this same problem with my HP 2575 printer. I complained very strongly to HP and they sent me (free of any charges) an HP Paper Cleaning Kit. Took about 20 minutes to clean and rough up a rubber feeding roll in the printer. VOILA-- printer has been feeding perfectly for over a year. A friend of mine with the same printer,had the same problem. He used it and now has no problem. You will have to get after HP and have them send you the Kit. Hope this helps you out. SANS
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.