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If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH. 2.Press MENU, and ENTER. The machine should display TECH Mode. 3.Press the left arrow < once. The machine will show NEW CARTRIDGE. 4.Press ENTER, the machine will show YES. 5.Press ENTER, there should not be any Toner Low/Empty message. 6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.
I would first of all try shaking the cartridge front to back. The ink may just be all the way in the front or back of the cartridge. Shake it to distribute it evenly.
While you have it out, note where the round, clear plastic "window is located on the cartridge. In the machine there are 2 sensors, one on top and one below where the cartridge.is in the machine. Take a cloth and clean both the top and bottom sensor,
If there is no ink in the middle of the cartridge, it will show up as empty, which is why I suggest shaking it back and forth first.
Yes, some have a chip on the cartrige unit, they cannot be reset.
Buy a new unit.
Sometimes using competitve ink in this machine can cause other problems.
The copies are light with background and with streaks, also sometimes the toner might be spilling below the developer housing or copy cartrige unit.
If its same as the Faxjet 555, try looking on the Sagem Communications site, under support. I noted the lable under the machine does not say Philips, but Sagem, and have, I hope downloaded the english instructions.