Question about SanDisk Sansa Clip MP3 Player

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Sansa Clip display reads backwards or upside down

My Sansa Clip (1GB) would periodically read backwards or upside down on the display screen - making any command (scrolling up/down or changing playlist) immpossible. It's less than a year old and it's used maybe 6x's a month. HELP!!!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 08, 2009

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1 Answer

My sand disk sansa mp4 keeps on freezing on the music play all the time and the computer cannot read it


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Have a nice day....

Feb 19, 2011 | SanDisk Sansa e260 MP3 Player

2 Answers

My Sansa Clip died after installing Rockbox!


Maybe installing Rockbox makes your device corruption. If plug the device to pc, the pc still recognize it, update new firmware from sandisk official site, http://forums.sandisk.com/sansa/
Good luck

Apr 19, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My player (sansa clip 2gb)won't read tags (artist, album ...)


You check your songs from your computer first; Right click on one of songs, select Properties, select Summary tab (check Artist, Album Title, and Title). If they are there, you should update new firmware (search SANDISK FORUM from google). If they are empty, it's right for device display the filename.

Jan 18, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...


I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.

Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My Sansa Mp3 is in Arabic and i can't change the


Have you tried restarting it? Hold down the power button for 20 seconds and then turn it back on.

May 14, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Plays music but has no lights on screen can not read screen


Hi,

Hope you have not selected the auto sleep mode. If you find that the display does not come at all then there is a issue with the dispaly kit and needs replacement.

Thanks

May 12, 2009 | SanDisk Sansa Clip MP3 Player

3 Answers

When i connect my sansa clip 2GB to my computer it doesnt show in My Computer section so that i can down load music into it


just figured mine out. turn your clip off. put the slider in the hold or lock position. press and hold the center button on your clip. continue to hold while attaching the usb to your clip. keep holding the center button as clip powers up. after appox. 12-15 seconds, your computer should read the clip. i am running windows xp and this is the ONLY way my comp. will read the clip. but it works great!! good luck!

Apr 23, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 1gb froze


To reset your Clip, try holding the power slider switch in the "On" position for 15-30 seconds. Release the power switch once the unit begins to power down.

Feb 08, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa displays "no song"


Could Be An Unrecognisable Format
Try Download Them In MP3 Format

Sep 30, 2008 | SanDisk Sansa MP3 Player

1 Answer

Help


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Jan 04, 2008 | SanDisk Sansa e260 MP3 Player

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