Question about GE PSS25SGN Side by Side Refrigerator

1 Answer

Vegetable and fruit crisper drawers freezing foods

Ge Profile stainless steel, side-by-side with built in water and ice dispenser is freezing foods in the vegetable and fruit crisper drawers. I have taken out the two drawers and noticed ice formed on the fridge in the left corner where the second to last drawer is located. What is the problem? We are having a very similar problem that I noticed starting a couple of days ago with the vegetable bin starting to freeze everything in it. Also the digital display reads in the low 30's for a fridge temp. Even after trying to reset it, it goes back up a couple of degrees but then after a few hours it goes right back down to 30 degrees and freezes the vegetables again. I have a PSS25SGNA Side by Side that's probably about 6 yrs old so no more warranty unfortunately. I was hoping that it was something I could order online and install ourselves, but it sounds like it's probably not going to be.

Thanks for the info, I tried to find help on GE's site, but they didn't have anything about this problem there.

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  • GE Master
  • 3,361 Answers

You have a defective thermistor and damper control in the fresh food or a bad control board.
Check the thermistor first.
Also, adjust the return air damper at the bottom left side of the fresh food sction to warmer.

Posted on Feb 21, 2009

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  • 1 Answer

SOURCE: Vegetable and fruit crisper drawers freezing foods

I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!

Good Lucak!

Posted on Feb 11, 2009

woodchuck789
  • 4059 Answers

SOURCE: vegetable crispers freezing my vegetables

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Posted on Dec 17, 2009

  • 1 Answer

SOURCE: vegetables in fruit and vegetable bin is freezing.

I solved my problem by going someplace that wasn't going to charge me!

Posted on Jan 07, 2010

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Vegetable and fruit crisper drawers freezing foods


I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!

Good Lucak!

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