Question about HP Computers & Internet
I have Windows XP & on a hp Turion 64 Mobile Technology laptop. I have it set to stand by when I close the lid of my computer, but it shuts down instead. When I manually choose to put it in stand by, it still shuts down. What could be the problem? I also cannot mute it by running my finger over the surface of the button.
I found an article from Microsoft that may answer your question, which I have quoted below. The link to the page is
Ifyour computer won't enter standby or hibernation, it may requireupdated drivers. Power management features, especially standby andhibernation, rely on device drivers that support power management inaddition to compatible hardware. Incompatible video drivers preventthese features from working. The built-in VGA driver, for example, is abare-bones driver that doesn't support power management.
If standby and hibernate don't work, install an updated driver for your display adapter.
Tip taken from Microsoft Windows XP Inside Out by Ed Bott and Carl Siechert. Published by Microsoft Press.
First check HPs website for updated drivers for your machine. Look at your drivers from the device manager and note the version numbers, then compare that with the version on the website.
If they are not helpful, you could try to manually update the drivers by finding them in the device manger, right click on each ACPI device (ACPI Lid, ACPI button, etc...) and select update driver.
If no updated ACPI drivers are available, check the power settings in the control panel. Under the 'Advanced' tab, there are options about what you want to happen when you close the lid, and when you press the power button. (Mine both say 'stand by'.)
To sum it all up:
Posted on Mar 05, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 02, 2011 | Compaq Presario V5120NR Notebook
Dec 16, 2010 | HP Pavilion Laptop with AMD Turion 64 X2...
Nov 28, 2010 | Dell Inspiron 1721 AMD Turion 64 X2...
Oct 02, 2010 | Acer Aspire 5100 Notebook
Sep 25, 2009 | AMD Athlon XP 1500+ , 1.33 GHz Processor
Jun 11, 2009 | Compaq Presario Laptop with AMD Turion 64...
Apr 17, 2009 | Acer Aspire 4520 Notebook PC
235 people viewed this question
Usually answered in minutes!