Question about Canon DR-2580C Path-Through Scanner

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The cannon DR 2580-C resinstalled to new computer

I just reformatted my computer yesterday. This cannon scanner was working very well as of yesterday. But, after I reinstalled the software to the new fformatted computer (WindowXP), I click the capture 3.0 icon, then go to Scan, then choose "page to file", there is no device found, it said:cannot locate the device, check cable and power.
The power and cable are connected very well. Can you tell me which step I am missing when I reinstalled the software? I installed the capture perfection, Driver, Jobtool, it is all automatic installed when I click the "setup".

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Capture perfect is scannig software, it is not a driver. You can download driver from this site. http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11360

Install driver and use Captureperfect to scan.
S. Mohan, Chennai, India

Posted on Feb 24, 2009

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