Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
My hard drive was working fine, but one day when i plugged it in, the light goes on but it just doesnt load and read on my computer. Is there anything i could do so i don't loose everything saved on it?
Ok here is your solution on ALL of these external mybooks by Western Digital... If you are getting a device not recognised, and can't get to your disk in any other way what has happened is it's generic power and usb card that is connected to the hard drive inside it's plastic box has gone out. These western digital essential edition drives which look sealed actually have some tabs on the shiny plastic case about 1 inch in from the front on the bottom. Just put the tip of a streight screwdriver into the cooling slots. Gently pull up and back on the screwdriver bending the slotted area by the outer **** shaped cover 1 inch from the rounded front. Pull up and towards the back. Once you have both sides of the bottom front released, then try to gently pry the bottom center up above the side of the ****. Because there are 4 tabs (2 on each side) that extend down from the main housing with the cooler holes that just rest in a track that is in the inside of the outer shiny **** shell. Then repeat for the top of the drive unit. After a little work you can remove it sliding it all out of the back. Once the outer shell is off, you can pull the drive out with the SATA to power and USB card connected to the drive. There is a metal housing over this card. Remove the 2 screws on the top of the metal housing of the usb&power. Once removed the bad card can be slid down of the drive. You can then just plug the drive in in any SATA port with SATA power inside your computer. Or just buy an external drive housing from tigerdirect or newegg for $20 which will make any sata drive to an USB External. What can I say, Western Digital has crappy cards. I only found this out by my having 2 My Books. 1 worked, and one fowled.. So I took them both apart. Better than loosing my data seeing how they were my backup drives...
Posted on Feb 21, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 07, 2011 | Western Digital My Book Essential 1TB...
Feb 10, 2011 | Seagate FreeAgent Pro 1TB External USB...
Aug 02, 2010 | Averatec Sotec 3120X, 3120V hard drive...
Apr 01, 2010 | Dell PowerEdge 1800 Server
Oct 05, 2009 | Computers & Internet
Sep 17, 2009 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...
Dec 09, 2007 | Dell OptiPlex GX260 PC Desktop
Nov 20, 2007 | SmartDisk FireLite 60 GB Hard Drive
Nov 05, 2007 | LaCie F.A. Porsche (301177) Hard Drive
325 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: