Question about Ricoh Office Equipment & Supplies

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Can someone please help me to refill ricoh fax800 cartridge

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  • afrose123 Feb 23, 2009

    Thanks man ,i have already done it take care.



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You know that fax came out in 1993? Good luck with that. Get yourself an entry level LASER all in one. You'll save a ton of money. Inkjets are moneypits!

Posted on Feb 21, 2009


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


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Printer Ricoh sp 210SU "service call error SC491". using compatable cartridge instead of Ricoh original. Service centre suggests to change the cartridge to solve the issue. any idea else pl share me

SC491 on a Ricoh SP 210SU is a code for bias leak.

The machine detects that a bias leak has occured from the drum charge, development charge or transfer charge.
PWM signals are sampled at 20 msec. intervals. This SC is issued if 10 PWM samplings within 200 msec. are abnormal.

• HVPS (high voltage power supply) harness loose, broken, defective
• HVPS board defective
• AIO terminal defective (the terminal for the toner cartridge)
• Cycle the machine off/on
• Check all the harness connections of the HVPS
• Check spring-loaded AIO terminal installation behind the HVPS.
• Replace HVPS.

Usually this error is related to the cartridge. Some manufacturers of compatible cartridges will replace the cartridge with a new one.
At least they should give a discount based on how many pages that was printed before it failed.

I have not seen this problem with a new genuine Ricoh cartridge.
It is important that the cartridge is not refilled more then 3 times. There is no counter on this, and companies that refill cartridges they collect (with unknown number of cartridges) may have problems quite often.

May 11, 2017 | Ricoh Office Equipment & Supplies

1 Answer


There is a computer chip in the cartridges that monitors the ink level. If you are going to refill the cartridge instead of purchasing a new one, the only way to make that work is to stop using it before it gets low enough to trigger the comuter chip. When the ink level goes low enough to report it is running out, there is no turning back for that cartridge. If you refill before that point, they usually continue operating as normal.

There are numerous problems with using the refill method instead of purchasing a new cartridge. Once the seal is broken to add ink, they can leak into the printer and cause damage. Companies that sell refilled cartridges can replace the ink level sensor and by pass the problem to guaranty their product will work in your printer. Using refilled cartridges voids your warranty, so I will not suggest using them.

Now lets work on the problem with your printer and get it running again.

I have a couple of questions for you.

You mentioned you used a refilled cartridge and it worked for a day before it stopped. You also said you contacted a supplier who sent a replacement.

Please clarify the following for me:

Did you refill a cartridge yourself and it worked for a day before stopping, and then you bought another cartridge from a supplier and it still does not work? If this is the case, tell me what happens when you try to print? Does the unit not respond? Is there an error on the display? Does the printer say its out of ink when you try and print? Are there flashing lights indicating a problem? When you removed the old cartridge and inserted the fitted replacement, did the printer recognize that a catridge had been removed and then recognize that a new cartridge was installed?

Troubleshooting instructions depend on your answers to the above. Please send me your answers using the comment or reply link next to your question posted on Fixya. Or email me at

Did you buy a refilled cartridge from a company who sells them and it worked for a day before stopping so you contacted the supplier who gave you another refilled cartridge which still does not work?

If so, please tell me what happens when you try and print? Is the unit responding? Remove the cartridge from the printer. Turn the printer off, leaving the cartridge out. Wait a minute or so and turn it back on. Does the printer say that the cartridge is missing or not installed? Put the cartridge back in the unit, and tell me if it recognizes that a cartridge has been installed? Does the printer say the cartridge is still out of ink? Is there an error code on the display? If so, what is it?

If there are no errors displayed and the problem is that the printer just does not do anything when you try and print with the cartridge installed - then check for pending documents in your print que that might need to be deleted. Pending documents will cause it not to print until cleared.

To check your print que, click on the arrow next to the clock on the bottom right side of your pc screen. See if there is a picture of a printer and if so, right click with your mouse on top of that Icon and open the print que. If you see documents pending, click on each one and choose delete or cancel until there are none left. Once the que is empty, try printing a test page and see if this solves your issue.

Please send your answers to clarify the problem as soon as possible and I will help you troubleshoot and repair this printer. Thank you for using Fixya!

Nov 23, 2011 | Ricoh Aficio GX3000 All-In-One Printer

1 Answer

How to refill ricoh gelsprinter gx2500 ink cartridges

I using gelprinter recoh gx 3050, how i can refill this cartage
any branch in India give me gel ink & refillable cartage
pl. give advice abou

Nov 08, 2011 | Ricoh Aficio GX3050 GelSprinter

2 Answers

How do I refill the Ricoh SC P400 cartridges and replace the chip?

the cartridge cannot be refilled and chip cannot be changed. you have to replace the whole cartridge. Ricoh don't refill laser printer cartridges mate. I work in Ricoh.

Jan 04, 2011 | Ricoh Aficio SP C410DN Laser Printer

4 Answers

I need to reset the cartridge chip gx3000

how to reset the chip in ricoh gx3000colour printer

Jun 16, 2010 | Ricoh Aficio GX3050 GelSprinter

1 Answer

I need to reset toner cartridge Ricoh BP20

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges

Feb 15, 2010 | Ricoh Aficio BP20N Laser Printer

2 Answers

Installed new black toner but it still indicates it is empty and nothing will print!

Did you install a brand new cartridge? Or did you refill the old cartridge?
Ricoh has "smart chips" in the toner cartridges, and those tell the printer how much toner is used. If you refill the toner,the smart chip must BE REPLACED, the old chip will remain stuck at "empty".
Sucks, that Ricoh for you. That why that printer was $160 on Woot. LOL.
(Yea, I got suckered in too...)

Oct 13, 2009 | Ricoh SP C220N Aficio Laser Printer

3 Answers

Toner Cart chip reset for Ricoh Aficeo sp c400dn

I believe you will need to purchase and install a reset chip. You can find them for the Ricoh C410 here at (that links straight tothe ricoh page - but if you need to search, type in "c410" into the search field on their site).

Jan 03, 2009 | Ricoh Aficio SP C410DN Laser Printer

1 Answer



this is a all in one unit. and available as supply,

Sep 30, 2008 | Ricoh Aficio AP400N Laser Printer

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