Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case

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Files disappearing on external hard-drive (nexstar.3)

Can someone please tell me how to recover files from an external hard drive. The hard drive acknowledges that it has used the free space for my files, however once you click into the folders, they show to be empty. Does anyone know what might cause this and how to fix it.

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Based on my knowledge, your problem could be resolve in these three ways:
1). Try to unhide these files.
According to your description, your files may be hidden anyway. Try to show them all up again:
Start => Run => Type in "control folders" and press "OK" =>Click "View" and hook "Show hidden files and folders"=> Press "OK"
2). Scan your computer with antivirus tool
Sometimes, the virus also would hide the files make them invisible for you. So, just try to do antivirus scan on your computer. (You should take care not to delete some needed files in the process.)
3). Restore your files back by using an external hard drive data recovery freeware.
This problem also could be caused by the drive problems. So, if you want to save these files, you'd better try to use an external hard drive data recovery freeware that always could help retrieve the inaccessible files back for free:

Posted on Aug 06, 2013

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You can recover files from external hard drive with hard drive recovery software, recommended asoftech data recovery that helped me before.

Posted on Feb 11, 2013

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When I too faced the similar situation like you, I was able to restore lost files from external hard drive with the help of Hard Drive Recovery software. I hope this tool will be helpful for you to recover your missing files. For more details, you can visit the website mentioned below.

Posted on Aug 31, 2012

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In this case you should use data recovery software to try recovering the files and data, provided those lost data are not fully overwrtten.

Be careful: Before your files are recovered, do not attempt to save more files to the external in case the original files are overwritten.

Posted on Dec 15, 2010

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Posted on Jan 02, 2017

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Please download Disc Digger HERE. This is a free tool you can use that works very well and there is no installation required, just run the program once you downloaded it.

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Some of the properties of the files may become lost in the recovery but the pictures should be fine.

You will also only be able to recover certain file types using this method.

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Kind Regards

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