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First reinstall the DVD driver to see if the DVD drive works. If not then - Try removing the DVD drive and inserting it back to make sure it properly connected then boot up the laptop and go into the BIOS and see it the DVD drive is detected, if the DVD drive is not detected then the DVD drive is faulty and needs to be replaced.
Try re-seating the DVD/CD drive and then Check Device Manager and check DVD/CD driver and if it has a yellow ? against this drive then the DVD/CD driver needs to be re-installed. If this item is OK then the DVD/CD drive may be faulty and needs to be replaced.
I suspect, if you haven't got it working on the AC adaptor when this happens, that maybe the battery is low power. If it does it when the AC adaptor is being used then I think you are right, the DVD ROM is faulty. Remove the battery and AC adaptor. Remove the Memory cover. There is a singel screw that holds the DVD drive bay in. Remove the screw and pull the drive out. Replace the drive with and IDENTICAL model and that should be that. Hope this helps.
You are correct.
The screws for the dvd drive is under the keyboard.
there should be 2 tabs one above the f4 and the other above f12 take a regular head screw driver put it where those tabs are and gently pull down towards the touchpad and the keyboard should come up easily.
Now under that keyboard in the center you will see a opening and inside that opening you will see 1 philip head screw remove that by turning counter clockwise.
Right below where you removed that screw you will see another opening which has another philps head screw in it.
Remove that screw counter clockwise and the dvd rom should pull straight out with ease.
To put it back together just reverse the steps.
If you need further assistance do not hesitate to ask.