Question about Maytag Neptune MAH5500B Front Load Washer

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While spinning my Neptune will dance all over the floor sometimes

Moving so far from the wall that it pulls the drain hose out from the wall and runs out on the floor. Help!

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Dear gpotts839, Friday 2-20-2009 11:27pm EST (USA)

Underneath the washer on each corner are leveling legs that are probably not level. They are adjustable so make sure the washer is level by trying to shake it when off and adjusting the legs, with pliers or by hand, so it won't rock at all when off.
If this isn't your problem it may be from overloading the washer with clothes or a large comforter or not using enough water when filling.

jack
While spinning my Neptune will dance all over the  - 1ef1d17.jpg

Posted on Feb 21, 2009

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1 Answer

Won't drain or spin


this is either the drain valve activator or a timer control issue

pull machine away from wall remove small panel in back (low down to floor) hang dish pipe in bucket , start normal cycle and watch with flashlite the mech in bottom go thru all the motions(don't stick your hands in there ) , you should see the drain valve activator move about one inch , when it gets to drain step its attached to hose that u hung in bucket

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    • 1 Open your home's breaker box and flip the circuit breaker switch to "On." If it is already set to "On," flip it to "Off" and then back to "On" to reset it. A power surge may have interrupted your wash cycle so the drain/spin cycle never actually started.
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Hi, follow the instruction below to clear the clooged hose.....
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  • Check the drain hose section that is attached to the washer. If there is another clogged area, you will be able to see it; snag it with the wire and pull it out.
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1 Answer

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It sounds like something is blocking the hose or the pump is not working. If you can get the washer drained pull it out so you can get to the back and pull the drain from it's place in the wall so you can look down the hose (make sure the dryer is off and the breaker is off to it) If ine is available try blowing air back through the drain line to the washer and this may unplug any obstructions there. If you don't have an air compressor you can find fittings at the hardware store to rig a water hose to the end of the drain and do the same thing.

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It should all be drained out of there except a little in the hose. The sloshing sound you hear in there is not old water or stored up water. It is a liquid in a balancing ring that is sealed shut but it sounds like the water is in the tub. The best way to get all the water out is to take a wet vac and **** out the water from the drain hose. Just put you hand around the 2 hoses to kind of seal it and lay it on the floor. Nothing more is really needed to move it. Just don't be too wild moving it around lol. Front load machines are usually very heavy becuase they have cement or heavy pieces to keep the basket from moving around too much in a high speed spin. Good luck

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1 Answer

Whirlpool top load washing machine dances too much on spin cycle


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