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You can only compensate for minor scratches. As for the vcr side the rollers could be dirty or the brake worn out. The tensioner may be too sensitive as well. Basically the mechanism probably needs servicing.
I had this problem when copying an old family vhs tape. I had to unscrew
the top of the magnavox to access the vhs tape. Then, I gently removed
the tape and replaced the cover. After winding the tape back, I put it
in the player and immediately pushed fast forward for about 3 seconds
before hitting play followed by d.dubbing. I was able to make a copy of
the tape and did not damage my original.
I push the VHS Cartridge in, it drops down to the play position, the front door opens, the tape comes out, it goes around the chrome wheel that is spinning, but it will not play, will not rewind, will not fast forward. It then shows "Error" and the machine shuts off, with the tape still around the chrome wheel, When I turn the machine back on, the VHS Cartridge ejects from the machine. This machine has been used very little, I loaned it to my Son In Law and it came back with the VHS Tape Deck not playing. I have the machine open, so I can see what it is doing.
I had a suggestion that did work. Reach into the VHS compartment with left hand and press down toward the back of the tape. With the right hand press the eject button a few times and the tape did come out. I would not buy a Samsung product again. No help from their 800 tech support. No more playing the VHS side of the player. Lynn
My 1st suggestion is to pull the AC power plug from the wall, wait 5 minutes (have a smoke or a coffee) and plug it back in. Then retry the functions that are giving you grief. Report back with the results and we'll go from there.
** Please re-comment if the suggestion did not work for you, there may be several other possibilities. ** Please add a comment before giving a rating Other than Solved