Question about Microsoft Xbox 360 Console

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My xbox 360 keeps telling me I'm not putting a 360 game in when I really am, but the rest of the system works it still reads dvds and plays cds. What can I do to solve this problem?

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  • gooner07471 Mar 12, 2009

    Im able to play xbox games but it takes ages i dnt know whether to send it back or buy a fan what should i do ??

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  • 76 Answers

The Dvd drive needs to be replaced ive had the same issue with my 360

Posted on Mar 13, 2009

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2 Answers

I can watch dvds but cant play games....whats going on ??????


Try laying your Xbox down horizontally then insert the game that normally makes mine work. If that doesn't work call Microsoft and let them know your getting error e74 they will probably get your Xboxfixed for free because they extended the warranties for this problem since it happens so often.

Mar 03, 2011 | Microsoft Xbox 360 Console

1 Answer

@_@ Loco Xbox 360 Problem Guys I have no idea whats wrong with it. It's not playing any games. The laser reads CDs and DVDs flawlessly. The crazy part about it is that it DOES READ the games initially...


It seems your laser isn't reading the second layer on the games. Regular DVDs have only one layer of information, Xbox 360 games are "Dual Layered" meaning twice as much information in the same area. I would recommend buying a replacement laser from eBay and installing it yourself (as you already know how to take the Xbox apart)

Feb 17, 2011 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 - Please put disc into an xbox 360 console to play


Try getting a disc drive cleaner. (Maxwell).

www.walmart.com is and example retailer.

May 24, 2010 | Microsoft Xbox 360 Console

1 Answer

I put a new drive in my xbox 360 and it wont play games


every DVD drive is "married" to the motherboard. They both have a special key that keeps them together. Without that key the motherboard will not accept the DVD drive and it won't be able to play games ever again. You can extract the key from you old DVD drive and "spoof" it to the new one. That's the only way it'll work.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox plays cds/movies but not games. what do i do?


this is a problem the microsoft has been working on ... remove any disc from the tray> unplug it from all power the plug it back in> open the disc tray .. leave it open for a little while like 10-15 seconds .. then put the game in and it should work .. if it does not however you have one of the defected disc trays and you'll need to get it repaired by microsoft .. i know its not what you want to hear but hey at least they will fix it free of charge =]

May 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Games want play but cds and dvds do


there is a problem with your firmware please flash it if you have modded your xbox 360(putting pirated disks)please go to same shop where have you modded because he only can have your original dvd key if you have not modded it go to any official microsoft service centre

Mar 02, 2009 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 plays dvd but not games


you probably didn't flash the drive correctly. you can find guids how to online. its a pretty in depth process though.

May 24, 2008 | Microsoft Xbox 360 Console

5 Answers

360 drive only reads dvds, not xbox 360 games, just says put in an xbox 360 console.


You need to flash the drive with the old drive's key; otherwise the your xbox motherboard will not allow that drive to access the gameplay engine and will not allow you to play games.

Mar 01, 2008 | Microsoft Xbox 360 Console

11 Answers

Xbox 360 wont play the games but will play cds and dvds !!!!


Mocrosoft only entended the warranty on the "ring of death" issue which was hardware related to overheating.  They did not extend the warranty to any other issues.  DVD/CD emulators and the games emulators are handled by different software.  
You can try a factory reset of the console...

Before trying this, it's highly recommend that you remove all hard drive and memory cards. Once you've removed all hard drives and memory cards, navigate to the systems tab in the main menu and select the “Initial Setup” option. Once you select the option, it will ask you if want to run the initial setup that occurred when you first started your console. Say yes and it will do its thing. When it asks for a memory card/hard drive, just decline and it should be done. You should see the default dashboard screen as confirmation that it did, in fact, rerun initial setup.

Resetting to factory defaults / resetting parental locks
This might work only with older versions of Xbox 360 dashboard.

Press the following key combination

Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X

This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

If none of this works contact Microsoft and see if the console is still under warranty.  If not they will repair it for usually 99.00

Dec 28, 2007 | Microsoft Xbox 360 Console

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