Question about Archos AV 500 400-Hours Video Recorder

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No power whatsoever to my Archos 504

I'm having problems with my Archos 504 MP3 player. I had a file corrupted message on my screen and after I turned the machine off it was unable to power up either with the docking station or with the computer connector. I bought a new battery and still have no power. I have over 15,000 songs on it and I don''t want to buy a new player. What can I do?

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There is little documentation regarding the reset. However there is one in the Archos 504. If you take the battery off and look at the connecting Pins of the battery of the main unit. You will see a small Gold Button (looks like the circuit). This is the main reset button. If you Press it all will be good. You will not loose anything unless you have a Main File corrept but at least you will get function back so you can fix the firm ware.

I hope this helps you.

Ed

Posted on Mar 02, 2009

  • edj0527 Mar 02, 2009

    Let me clarify. It will be to the right of the battery pins and down towards the middle of the space between the edge of the unit and the base of the battery if your holding the unit in your right hand with the pins at the Top....

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1 Answer

The box wont record saying the HDD memory is full however it only shows 26% and wont let me open the file or delete the file. further it has lost everything previously recorded


Hi, this is a common problem, you need to get in touch with the place you have bought it from and tell them your hard drive is corrupt and will need formatting and re-installing the firmware, now depending on how long you have had it they may tell you you need to pay to have it fixed, if they tell you that then you would be better off getting a new one.

the chances are something has over heated and caused the data on the hard drive to be corrupt so even though it only showing 26% it means the rest of the hard drive has corrupt data and cant be recorder on so you only have 26% of your hard drive left that you can use.

over time this will happen to all dtv recorders its nothing you can do either contact the place that sold it to you or have a look in the book that came with it and contact their customer support and explain whats happening, they will then tell you how to access the service mode and this will allow you to format the hard drive and may solve the problem.

we dont have the service menu details here as its only sagem who hold them and they keep it to themselves as its what their engineers use to reset the system and solve any problems.

it may or may not work but you have got nothing to lose so either take it back to where you bought it from and ask them about an exchange or refund or look in the handbook and call sagem customer service team and ask them how to format the harddrive

also check in the settings that this is turned on: OAD Auto Updates enabled.
make sure it is enabled.

also try doing the following to reset the box it may work but most of the time if the hd drive is corrupt it will need replacing before you can record again
1. Turn off the unit for 5 minutes to cause a full reset.
2. Turn on the PVR with everything attached except the aerial.
3. You will get an Er-09 on the display. On my PVR there was no output on the TV screen whatsoever (totally black screen).
4. Press 'OK' on the remote.
5. The box reboots in standby mode.
after this it should say OAD complete this means the firmware has been updated if it dont do anything then the chances are you have all the latest updates and you hard drive is no good.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Aug 31, 2010 | Sagem PVR 6280 Freeview DTV Receiver /...

4 Answers

Archos Av500 startup problems


its a HDD or OS failure
ull have to ask the company for a replacement if its under the warranty period
make sure to register ur device on the Archos website to get a 'Technical Support Passcode.'call Archos to tell them ur problem and if ur lucky they wud repair it free of charge
if u want to try it urself...i found this one of the forums on the net..
1.remove all the screws, and remove the battery.
2. Remove the hard disk from the player by disconnecting the ribbon connector carefully from the mainboard.
3. Try to startup the player after putting the battery back in place. This time, instead of turning off, the player showed a "cannot read hard disk" error with the option of formatting it. Made me realise that the hard disk was the culprit. However, I had heard the hard disk noises previously, and they sounded fine, so I realised it was a software issue (file system was corrupted)
4. Try to connect it back, same problem as before... Also it is very difficult to first start the player & then connect the hard disk, as the player is designed to shut off in that situation.
5. The best option after this would be to get a drive enclosure designed specifically for 1.8 hitachi hard disks to connect the disk directly to the computer using USB and format it.
6. However since I didn't have a specialised enclosure, I did a lot of trail and error with the player itself (running off mains while connecting the hard disk after starting the player without releasing the power button etc etc etc) which Im sure wasnt too kind on the hard disk, but voila, I managed to start it up fine WITH the hard disk in place without the player turning off using some weird combination of holding down the power button and connecting the ribbon on the bootup screen)
7. After this, he was able to select "format", and the player began working fine he lost all the data on the player itself, but luckily he had backups of everything!

Thanks for using Fixya

Jul 16, 2008 | Archos AV 500 400-Hours Video Recorder

1 Answer

Archos tv+ has constant red blinking light. Froze


I know this was a while ago, but just in case you never fixed it, or someone else needs help with the same problem, here's a possible solution. I had this same problem recently, but didn't realise it was thanks to Archos's latest firmware being dodgy. I actually took the hard drive out at one point, put it in my PC and backed up all the contents. In fact, you simply press the TV button on the remote when the red light is blinking quickly. That takes you to a recovery menu, where you can attempt to repair or format the drive. If you hook it up a PC via USB, you should also be able to access everything on it to back it up.
Anyway, the repair and format options will tell you to connect your device to a PC, but that's just to load a firmware file onto the hard drive. You can just as easily put this file on a USB pen drive, though, and load it from there. You can get firmware files from http://www.archos.com/support/support_tech/updates.html?country=gb&lang=en&#firm. The latest one is there, but ignore that and install the previous version. Hopefully, that should get the TV+ booting again. It worked for me, anyway.

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1 Answer

Problem with the hard drive


your harddrive is corrupt..you have to reformat it

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1 Answer

Sync with Windows media player 11


Yes i know syncing is the easiest way to hook up archos to download files have you tried manually like drop & drag the files into the video folders? Some video formats work even in the new archos series some don't & you have to buy plugins. I personally didn't like using windows media player it reminds me too much of itunes
Baszman



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2 Answers

Copy Movie to my Archos Fault


Hi
I am from Portugal and i have the same problem in my Archos Av500.
Please, what can i do to resolve this problem ?

e-mail: cba_577@hotmail.com

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2 Answers

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Is the drive recognised by your PC when you plug the Archos into the computer?

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In what format are you trying to convert the movie? and with which programme.

Jan 03, 2007 | Archos AV 500 400-Hours Video Recorder

1 Answer

Helllloooo a little problem i have come across :(


Morning, I have just bought the same one, and i also had the same problem, you have to download wmp11, as i think its something to do with the archos looking for the most up-to-date wmp. once you have loaded it, you shouldnt have a problem. Hope this helps....

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1 Answer

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Press the power off button and volume up button simultaneously for a couple of seconds. Rick

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