Question about HP Pavilion dv6000z Notebook
I installed Dameon tools and all of the sudden my cd/dvd drive stopped working. It doesn't appear in Computer any more and when i go to device manager the properties comes up with this message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Weird. Try using Windows System Restore to revert back to before installing dameon tools. You can try installing it again but I would re-download just to be safe. It it happens again you might want to try alcohol 120% instead.
Posted on Feb 21, 2009
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Posted on Jan 02, 2017
I beleive that this code is being displayed under the Device Status in the Properties window of the DVD Drive in Device Manager.
If it is so, you need to do some modifications with the Registry to resolve the issue and I am sure that the issue will be resolved with this.
However, since you had not specified the Operating System which is installed in the Notebook is Vista or XP.
However, I am providing the links which includes the steps for both Vista and XP to edit the registry to resolve the issue with Error Code 10 with the DVD Drive in your Notebook.
Removing Upper and Lower Filter in XP :
You need to perform the steps listed under Advanced Troubleshooting to delete the Upper and Lower filters.
Removing Upper and Lower Filter in Vista :
You need to perform the steps listed under Resolution in the link above.
You may not find both the Upper and Lower filters according to the instructions links provided above.
Delete the ones among the Upper filter or Lower filter or both which you find in the locations mentioned.
This should solve the issue...
Posted on Oct 27, 2008
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