Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Refrigerator not cold

Kenmore Model 596.79272993. The frig is not cold. The bottom freezer seems to be cold although there is an accumulation of heavy frost on the back wall of the freezer. There was a lot of dirt and lint on the condenser coils. I cleaned that with no help. I can hear what appears to be a fan running when I open the frig. Do you access the fan from inside the frig or freezer.
Thanks

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First check your damper door from the freezer to the refrigerator compartment make sure its in the proper position. Then turn off the refrigerator for a few hours until the heavy frost melts away. turn on the refrigerator check the refrigeration cycle, is it working properly, is it going into defrost are the defrost heaters working.

Posted on Feb 21, 2009

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